Data analysis is critical for all employees, no matter what department or role you work in. Whether you’re a marketer analyzing the return on investment of your latest campaign or a product manager reviewing usage data, the ability to identify and explore trends and fluctuations in your data is an essential skill for decision-making. Unfortunately, many companies today struggle with data organization and analysis.
The June 2021 Release of OneDesk introduces a new App (in Beta) to centralize statistics about your tickets, tasks, and projects. We call this new app ‘Analytics’. Located under the ‘More Applications’ icon in the lower-left corner, the Analytics app brings together Reports and Activities, and introduces a new section called ‘Charts’. Here are some highlights of the new Charts app.
Today’s senior leaders have a visibility problem. Within your organization, you likely oversee many projects across many teams, balancing details and budgets competing for your attention. If you pause for a moment, do you know exactly the state of your organization’s work at any given time?
How much do you know about your customers? Who are they? What makes them leave and what makes them loyal? What are their biggest pain points? That means you can’t afford to guess at what makes your customers happy. You have to create experiences that take their preferences into account from the start. The way to understand who your customers are and what they want is customer intelligence.
Curious about productivity KPIs? Productivity KPIs (key performance indicators) help measure how effectively your company achieves its core business objectives. And while the term may seem complex, using KPIs to measure your company’s success is pretty easy! In this article, we’ll discuss productivity KPIs, why they matter, and how to use them to improve employee performance.
Sales data analysis enables managers to make forward-thinking decisions. If professionals know which metrics to concentrate on, they can use this knowledge to boost their sales and income. This approach has proven to be equally efficient for organizations of all scales and spheres of activity. In the article below, we will talk about how to analyze sales data and how to fine-tune this technique to your company's needs.
As workplaces start to reopen post-pandemic, many companies are struggling with the decision of how and where they will operate and how to set up their teams to be the most productive. A large number of companies are choosing to stay fully remote while a smaller portion are choosing to go back into the office full time.
As we continue our focus on enhancing the reporting functionality throughout Teamwork this quarter, we’re delighted to introduce the first of three Planned vs Actual Reports — the Planned vs Actual Milestones Report. The aim of this new report is to give you an understanding of the actual status of your Milestones by comparing the original due dates with your current due or completed dates. With this view, you can quickly identify how a project is performing against your plan.
Over the last two months, we’ve put significant focus on building out the reporting functionality in Teamwork. And we’re thrilled to say this is the first of many new reports that will launch this quarter.
Effective time management is a challenge for every company, no matter the size or industry. Employees, managers, and leaders are always looking for ways to improve efficiency at work which ultimately increases overall productivity and lowers costs. The key to improve time management is knowing where your time is spent. By tracking and collecting workday data, you are enabling employees and management alike with the information needed to make strategic improvements.
