Ecommerce analytics tools can provide you with powerful data-driven insights that help you measure your business’s progress and stay ahead of the curve. In 2019, retail ecommerce sales worldwide amounted to 3.53 trillion US dollars and e-retail revenues are projected to grow to 6.54 trillion US dollars in 2022. Ecommerce is booming and to maximize your reach and remain competitive it’s important to have the right tools to analyze your business’s success and areas for improvement.

Every organization is unique. A customer service solution that works for one company may not work for another. Integrations help widen the scope of use cases that a customer service solution can handle, in addition to existing features. And Freshdesk has a Marketplace full of integration solutions to satisfy every customer need. Now let’s get a little more specific and ask a related question – what if your organization uses software that utilizes Microsoft SQL Server?

Today, we all have access to data, and growing businesses can’t afford to make decisions on incomplete information and gut-feeling. But data alone isn’t enough – we need a way to turn data into insight. That’s why every business needs a business intelligence tool. But what are business intelligence tools? Business intelligence tools are used to access and analyze sets of data and present findings to provide users with a detailed overview of the state of the business.

As a team lead, sharing regular status updates and progress reports with project stakeholders and executives is all in a day’s work. That’s because reporting is an essential part of communicating impact, getting ahead of potential pitfalls, and highlighting wins. The problem is, too many team leads spend too much of their time gathering the facts and figures needed to show where work stands.

At Asana, we’re big fans of reducing work about work—that pesky 60% of our workday that we spend on rote or duplicative tasks. Think of every time you’ve searched a document for a specific data point, spent precious time chasing for the right stakeholder or approver, or sat through a status meeting that could have been a written report. For team leads, reporting on work and sharing progress metrics is just another facet of work about work.

A Censuswide study found that only 24% of decision-makers at surveyed organizations were confident in their data literacy. That means over 3/4 of respondents might be making business decisions based on potentially inaccurate data interpretation. Data literacy is the ability to accurately read, analyze, and apply data. It’s a crucial skill for team members of all levels.

Want to learn more about data? There are over 200,000 results when you search for “data books” on Amazon. We’ve separated the wheat from the chaff, and reviewed some of our favorite books that will help improve your data skills.

The Splunk Audit API App for Slack makes it easy to identify usage trends, detect security threats and drive data-based decisions

Business is a battle, and the companies that best optimize their resources tend to win. But without a clear look at project-level data, it’s impossible to distribute those resources well. The right project management software shows you how and where your resources are spent. Organizing, executing, and analyzing projects is a lot easier when you can find it all on a single platform.

Not that long ago people used to call customer support whenever they had a question about a product. However, now that they have access to the Internet, they often try to find an answer themselves before submitting a ticket or picking up the phone. After all, no one wants to make themselves look silly by asking a question that is already answered on the company’s website.