In the tight labor market that most of the world is experiencing, talent retention is absolutely critical. However, leaders still need to ensure that all employees are productive and engaged. Retaining ‘bad apples’ just because it’s difficult to hire only erodes company culture and profitability.

Elevate your organization's employee coaching methods! Dive into how data-driven insights can fine-tune coaching strategies, boost performance, and retain top talent. Unlock the future of employee development now with Insightful’s attendance monitoring system and remote team monitoring.

In today’s dynamic economy, individuals are seeking to acquire skills that not only provide job security but also lead to high earning potential. High-income skills are abilities that allow individuals to earn a substantial income while working for themselves or someone else. These skills are in high demand and can be learned through various channels such as online courses, mentorship, and practical experience.

As organizations strive to attract, motivate, and retain their workforce in an increasingly competitive labor market, the importance of developing effective compensation systems is paramount. To bring you up to speed, let’s go over everything you need to know about crafting a beneficial compensation strategy that aligns with your company's goals while promoting employee satisfaction.

Are you still tracking time the old-school way? It is time for you now to ditch Excel and start using a work hour tracker. There was a time when Excel was the go-to option for time tracking. However, with the advancements in technology, the scenario has changed. In this article, we will discuss the 6 prime reasons why you should start using work hour trackers.

At Zendesk, we’re all about making your life simpler and better. It’s why our software is used the world-over. And why we’re dedicated to helping you get the best out of your Zendesk. One of the questions we’re asked most often is: “What are Zendesk tags?” So, as we’re here to help make your business tick, here’s our guide designed to demystify Zendesk tags.

Zendesk’s CX Trends 2023 Report found that 40 per cent of business leaders now view customer support as a revenue driver. This growing number highlights the importance of first-class customer service to business success. Frighteningly, 73 per cent of customers will switch to a competitor after multiple bad experiences. And staying on top of your customer service is easier said than done, especially with so many data points, stats, and KPIs to try to decipher—let alone draw insights from.

Every year, businesses lose millions of dollars due to disengaged employees. Unfortunately, it is not uncommon for an organization to have demotivated and disengaged employees. While there are methods you can take to prevent them from feeling that way, there are also techniques that you can utilize to help re-motivate and reengage those that are currently disengaged. This blog post will share approaches you can leverage to help motivate employees that are disengaged.

Geographical boundaries no longer confine the world of commerce, industry, and service provision; instead, it thrives on understanding and leveraging location-based insights. In a rapidly evolving business landscape, the ability to harness the potential of geospatial data has become a defining factor in achieving success. This compelling growth underscores the transformative impact of geospatial data and location intelligence, reshaping how businesses operate and make decisions.

Denver had to pull out of hosting the 1976 Olympic games when the city failed to work with stakeholders to confirm it actually had the right resources and space. NASA’s Mars Climate Orbiter missed its orbit and fell into the atmosphere, simply because scientists forgot to convert units to the metric standard.