We hear a lot about gamification in IT, but it can sometimes be unclear how to implement it, its benefits and challenges, and which tools are indispensable to succeed. Keeping agents motivated can be a struggle in itself, we know. Staff demotivation is not uncommon due to multiple factors – such as end-user complaints, burnout because of constant incoming incidents, and the monotony of some service desk tasks – and can lead to high agent turnover.

In-app messaging has become integral to most businesses across industries due to its convenience and efficiency. For example, in the healthcare industry, live chats can help patients schedule appointments, ask medical questions, and receive timely updates about their health status. Therefore, real-time in-app messaging is no longer a nice-to-have but a must-have.

Soulteam is an events services agency operating across the Baltics and Scandinavia. Their mission is to create events that matter, and they’ve organized more than 2,500 events over a 10-year history.

The more potential customers can find your client’s business online, the more often they’ll choose their product or service. Greater visibility means more customers, more sales, and — you guessed it — more revenue. This translates directly into a better bottom line for your agency. Want to know more about search marketing visibility and get some tips on increasing your clients’?

Without proper governance, the intranet is beset with many problems that eventually kill the initiative: It becomes a content dumping ground, a sinkhole for the organization’s resources, and a significant cause for employee disengagement with the company mission and strategies.

Courier Automations lets you build smart notification workflows. With Automations, notifications can be scheduled, driven by events, canceled, and more. We’ve just completed a big redesign of the automations UI — before this overhaul, notifications were restricted to linear workflows. This made it difficult to build more advanced automations, however the new automations UI, based on React Flow, allows you to build more sophisticated workflows, including those requiring branching logic.

Employee Monitoring Software helps to boost productivity, evaluate employee performance, time management and understand the reasons behind why someone is not being able to put enough effort & output. It has many other awesome benefits but like everything in this world – it also has its cons, there are some minor drawbacks of employee monitoring software; It’s just how you choose to handle it and how you have to be prepared for the negative effects of employee monitoring as well.

Successful project managers are familiar with the challenges of their jobs. Some of those are a lack of clear goals, tight deadlines, improper resource allocation, and poor communication. Similarly, they are also aware of smart solutions like the Milestone chart! According to studies, the risks of a project failing are very high: According to an article from the Project Management Institute, one reason that many projects fail is the lack of planning.

Are you looking for an effective way to track employee time and boost productivity? Look no further! This blog will provide you with a comprehensive list of the top 10 employee time tracking software that can help you monitor and manage employee hours easily. Employee time tracking made easy! Signup now From comprehensive time-tracking solutions to free options, we have it all covered. Read on to find out which software fits your needs best!

Although there is a tendency to extol the virtues of leaders, innovators, and outstanding individuals, it is important to acknowledge that no one can achieve anything alone. The backbone of any successful enterprise is a strong and cohesive team that works in concert. By promoting a collaborative mindset within the organization's culture, businesses can enjoy the benefits of teamwork, such as increased productivity and sustained growth.