Managing the workforce is the responsibility of a company’s human resources (HR) department. This entails various tasks connected to finding, selecting, onboarding, educating, growing, rewarding, and retaining personnel. And it’s as complex as it sounds!
How to forge strong work relationships in remote teams.
Meta descriptions, content marketing, link building, analytics; there are dozens of factors that go into building successful SEO strategies for your clients that get results. Luckily, gone are the days of handling all of these many, many factors manually. There are a ton of tools on the market designed to help your agency create effective SEO strategies that get search engines to notice your client’s website — and rank it higher in search engine results pages (SERPs).
Recently we shipped a new Interactive View - currently in beta - that makes it much quicker to investigate interesting changes to your metrics in Geckoboard, without jumping into more complicated tools. It’s currently available on Zendesk Support, Intercom, Facebook Ads, Google Analytics 4, Google Search Console, Shopify and Stripe widgets, on all plans.
Mo Elsopki, Head of Customer Experience at PeopleSafe tells us how their live Customer Operations dashboard builds friendly competition among agents as well as deflecting ‘internal tickets’ from other departments to help them stay focused on providing great support.
In our world, the word “retainer” is synonymous with “client work”. Due to our familiarity with retainers, and knowing that it’s tied to lots of revenue, we’re thrilled to share that Teamwork has launched our very own Retainer solution! For those that are unfamiliar with this concept, a retainer is a long-term contract between a business and a client that’s based on ongoing services.
Are you feeling overwhelmed with managing tasks in your enterprise? Enterprise task management software is a great way to improve productivity and increase agility. It can help automate processes, support collaboration, and provide task scheduling and reporting capabilities. In this blog post, we’ll look at 12 of the best enterprise task management software solutions in 2023.
IT service management involves complex practices and procedures, especially as companies grow. As a result, keeping a close eye on every aspect of the service management framework can be challenging to ensure that all core functions are being performed efficiently. In addition, manually auditing an ITSM system can take much time, and this takes from the time available actually to correct issues or inefficiencies as they arise.
