TeamSupport's customer service software, Support, is the only customer support ticketing system that helps support teams focus on their customer at a company level. Built specifically for business to business (B2B) organizations, our customer support software empowers companies to focus on their customer health holistically - rather than merely focusing on ticket management: one ticket or customer inquiry at a time.
There are a lot of product management apps on the market today, and that’s great news. It means that as a Product Manager, you’re finally getting your long-overdue respect, with tools designed just for you. But this crowded market also creates some challenges, like figuring out which platform is the right choice for you and your product team.
With the advancement in technology and rapid digitization, the potential risk for cyber crimes has also increased to a great extent. These risks often incur a data loss, negatively impact assets, and in some extreme cases, lead to plant shutdowns. In order to mitigate such risks, many businesses are now shifting towards adapting the air-gapped network strategy. This security measure ensures that systems and their stored data are protected from unauthorized access.
B2B customer support has become more complex than ever…in a good way. With the evolution and amount of tools available for measuring customer health, B2B companies can gain a much greater understanding of how their customers are feeling. Managing B2B customer relationships is very different from managing individual consumers (typically B2C).
Whether you’re working on a small feature or a large cross-team initiative, you’ll need a way to track tasks and keep everyone up-to-date. Managing projects on spreadsheets isn’t optimal for most teams, and specialized project management tools may lack flexibility and robust communication options. With Mattermost Boards, you can create fully customizable boards to fit your project needs.
What are the best Smartsheet competitors? In your search for an effective workflow management platform, you should look for the following features: If you are searching for Smartsheet alternatives, you’ve come to the right place. This guide will break down the best alternatives to Smartsheet on the market. When it comes to managing your workflows and driving operational excellence, there is plenty of tools for you to consider.
What are the best Basecamp competitors? When it comes to project management software, there is no shortage of options on the market for you to choose from. If you are looking for the best project management software, pay close attention to those with these features: Those looking for Basecamp alternatives have come to the right place. This guide will break down the best alternatives to Basecamp on the market.
Like it or not, cloud services have entered our lives. Kids play online, adults upload photos to the cloud, IT professionals create sophisticated software, and big businesses like Google, Amazon, and Microsoft have long relied on big data centers. The only question left is which is better: self-hosted software or the one in the cloud. On the one hand, a self-hosted server gives you complete control, but on the other hand, the maintenance costs are much higher compared to computing in the cloud.
The emergence of new technologies, global economic trends, and a shift in societal norms have given rise to new and more flexible ways of working. Flexible work arrangements have become increasingly popular among both employees and employers. It's no longer just a trend but the new normal in the job market. With more and more companies offering flexible working, it's safe to say that this is the future of employment. Flexible working used to be associated with part-time work for parents in the past.
Back in November at Distributed ‘22, Miro’s annual virtual conference, we teased the beta of our new presentation mode to an excited (virtual) crowd. Now, we’re excited to release it to all our users! But what is Interactive Presentation Mode and how did we build it? Keep reading to learn more.
