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White label messaging app: 5 benefits and best practices

Organizations know the power of communication, and they also know the power of branding. That’s why they’re increasingly looking to purchase white label messaging apps. These apps allow them to connect with their customers or enable their employees to connect internally via instant messaging. Messaging apps can also be implemented as an in-app chat to guide users through the app or website.

Three Ways To Help Employees Thrive In The New Normal

After consecutive pandemic years, companies and their employees are grappling with the consequences of disruption. Most notably, a once-in-a-generation pandemic coupled with social strife, geopolitical conflict and other factors has helped usher in an unprecedented reprioritization and restructuring of the workforce as people reimagine their professional lives in light of their lived experiences during the past 24 months.

Communicate With Precision and Purpose

Simpplr is introducing an innovative Live EX platform feature to transition into a new era of Internal Communications. The world of internal communications is evolving. The effects of the COVID-19 pandemic changed the employee experience. Many workers found themselves isolated, and leaders had to learn to institute technological changes to cross those divides and provide clarity around organizational priorities and values.

14 Motivational Gifts Ideas to Boost Employee Morale

Sometimes it’s a hassle coming up with unique and affordable appreciation gifts for employees. Gone are the days when employees used to get excited from the usual and monotonous presents like notebooks with a brand logo or candy bags. To solve this problem, we have articulated a list of 14 unique motivational gifts ideas for your employees, and that too on a pocket-friendly budget. If you are a company owner your should remind your employees that they are valued and appreciated.

How Does IT Deliver on the Promise of Employee Experience?

Employees struggle at work. Outdated systems, departments that operate as independent silos, a lack of communication and knowledge sharing, and the ever-increasing pressure to be more productive are additional challenges that can lead to negative employee experiences and satisfaction. The topic of employee experience (EX) has traditionally focused on the Human Resources department, but what about IT’s role in this evolving area?

Two-Factor Authentication, App Productivity & Admin Logs (v7.0.1)

CurrentWare version 7.0.1 is here! With this release we’re excited to announce the introduction of two key security features: Two-factor authentication (2FA) and our first two admin activity logs! These enhancements provide an extra layer of security to help ensure that only trusted operators are accessing your admin console while providing greater visibility into what they are doing within the CurrentWare Suite.

How Employee Productivity Software Helps Reduce Risk to Your Clients

With the help of good computer monitoring software, businesses can more easily mitigate risk to their clients and back up service level agreements. Productivity monitoring tools offer a range of features that can be especially beneficial for companies looking to reduce risk to their clients while boosting employee productivity at the same time.

Who Passed with Flying Colors? Highlights from the 2022 Airline Customer Service Benchmark Report

It’s time to talk travel. This fondly remembered hobby is now on the minds of many, after being pent up due to COVID-19 restrictions. Demand for flights is soaring – Delta Air Lines CEO Ed Bastian reported that March 2022 had been the carrier’s best month for sales in its history, while the four major U.S. airlines (American Airlines, Delta, Southwest and United) are planning summer schedules that are 4% to 20% larger than one year ago.

3 ways to deepen trust and build relationships through personalisation

Between the physical realities of COVID-19 and rapidly evolving consumer expectations, the Financial Services market has been forced to rethink the customer experience. Many firms are rushing to get to 100-percent digital and personalise each interaction—the numbers make it easy to see why: With the transition to digital comes the need to deepen trust, especially as we continue to reduce human-to-human contact.

How To Tell An Employee They Need to Improve-7+ Tips for Success

Are you struggling to address poor performance with a direct report? Even if you have a great team with highly skilled employees, as a manager you will eventually be forced to have difficult conversations with employees who are performing poorly. The good news is that it’s possible to set performance expectations and address an employee’s behavior in a way that both you and the employee will benefit from.