According to teambuilding statistics, more companies are now paying attention to virtual team-building activities during lunch break. In fact, the numbers have soared by 2,500%. America takes the second spot when it comes to the number and variety of employee motivational games. This way, managers and team leaders try to establish an inextricable connection between team members and set people in the proper mood for efficient work.

Healthcare industry is undergoing a major digital transformation. Patients are increasingly choosing healthcare providers who offer digital capabilities such as self-scheduling, in-app reminders, and chat support. Moreover, digital healthcare innovations enable intense collaboration of medical and non-medical staff in and between organizations. Empowering digital healthcare communication but staying compliant with important data privacy regulations calls for HIPAA compliant messaging.

It can take up to nine months to develop fully functioning software. That’s an investment of almost an entire year — or more if the project is particularly complex. All successful software programs begin with an idea, but the process of transforming a simple idea into a functioning application is never easy. In fact, software engineering projects are arguably among the most complicated due to all the moving parts and the potential for things to go wrong. The good news?

Boundaries are such a blurry line! In general, as a manager or an employer, how can you identify when you can be friendly without jeopardizing your status as a boss? Yes, there is a fine line between being a boss and a friend to your employees! We know you want to be friendly and personable, but you must also set boundaries and enforce rules. If you don’t set limits, you could end up crossing the line and becoming too “approachable“, which can lead to problems in the workplace.

Notification preferences are important — especially if you’re building an application that sends dozens of notifications. Users want control over which kind of notifications they receive, and through what channels. That’s why it is essential to provide a well-designed preference experience that’s quick, intuitive, and guaranteed to respect your users’ chosen preferences. With Courier, you can build great notification infrastructure effortlessly.

Banks that consistently optimise the customer experience grow 3.2x faster than competitors that don’t. And with over 50% of consumers reporting that they’d switch to a competitor after a single unsatisfactory interaction, customer experience has never been more important for any industry. Here are some trends and best practices to help guide your CX strategy – and drive customer relationships that last.

A larger part of an agent’s job is ensuring things work as they should. Thus, the most common help desk tickets usually relate to employees’ daily tasks. Of course, the definition of “common” varies depending on the organization. However, there are some issues transversal to any IT department. And we’re about to see how to solve them efficiently – and how InvGate Service Desk’s features can contribute to it!

Let’s dispense with this myth right away. If you’re a Product Manager and you’re worried that the new wave of “generative AI” tools is coming for your career, you can relax. Yes, software programs like ChatGPT can analyze gazillions of data points and even produce some clever insights. But successful product management is still very much a human profession that requires empathy, lived experience, and a passion for innovation and problem-solving. Can a Tesla drive itself?

Together with the world’s leading outsourcing advisory website and aggregator marketplace, Outsource Accelerator, we’ve launched a comprehensive and objective analysis revealing the top 500 outsourcing firms globally. The much-anticipated index, known as the Time Doctor OA500 2023, was developed over 18 months using Outsource Accelerator’s proprietary methodology, which assessed multiple points of metadata from more than 2,500 business process outsourcing firms worldwide.

Since the dawn of man, connection, community, and communication have been essential for our survival and development as a species. Many things have changed over the last thousands of years, but the importance of connection has remained the same.