In SaaS companies, retention of customers requires more effort than onboarding a customer. These are the customers who were your active subscribers for a time and then resubscribed for the next period expecting quality services from your company. SaaS companies usually consume their quality time, money in working with the sales team and in creating new marketing strategies giving the least importance to the existing customers.
Outsourcing involves handing over non-core business processes to another company. Unfortunately, outsourcing can lead to reduced productivity and security risks, both of which negatively affect business. As a result, many companies are reconsidering outsourcing. Fortunately, there are many cost saving outsourcing substitutes that you can go for instead. In this article, we’ll introduce you to the 7 best alternatives to outsourcing that can increase your business’ growth.
As we all adjusted to new ways of working over the past year, products like Miro and Zoom helped us stay connected and come as close as we could to meeting face-to-face. Today, we’re excited to announce another major step toward our vision of empowering teams to foster human connection, collaborate effortlessly, and maintain creativity, regardless of where teammates are located, with the new Miro app for Zoom.
Video meetings are a key source of connection between team members—whether your team is remote, hybrid, or globally distributed. Yet more face time through video calls doesn’t always equal more high-impact work. In fact, our research shows that casual chats have been replaced with unnecessary meetings, costing individuals 157 hours of productivity over the past year.
It’s no secret that the workplace has changed quite a bit over the past year. And the reality is that the future of how teams collaborate, communicate, and connect is still very much in flux. As companies navigate the uncertainty around reopening and tackle big questions when it comes to how and where they want to work, there’s a lot on the table: The answers, likely still forming, will look different for every company.
Together, Salesforce and Slack are creating the digital HQ for success from anywhere
Agile meetings have two specific features that set them apart from regular meetings: they are focused on delivering value, and are strictly time-boxed. In fact, these two features make them quite productive, in contrast to most other regular meetings. These meetings are inseparable from an effective agile approach to product development. The reason is ingrained in the nature of agile approaches.
Are you unsure of the difference between inbound vs outbound call centers? What makes them different, and which one is best for your business? In this post, we want to set the record straight. Since outsourcing to call centers has become an increasingly important part of running a business in the new age of marketing and sales, your company might find itself wondering what the differences are between inbound and outbound call centers.
Today, many companies realize the benefits of employee wellness programs, and it’s not hard to see why. Employees are a company’s most valuable asset. So investing in their physical and mental well-being can help them achieve a work-life balance and set them up to perform at their best. In this article, we’ll highlight the five main benefits of employee wellness programs and ten excellent programs you can implement in your company.
Employee wellness programs are a hot topic these days due to the increased spotlight on employee health and wellbeing. Wellness activities not only focus on improving an employee’s physical health, but also deal with social, psychological, financial, and other forms of wellness. In this article, we’ll cover what employee wellness programs are and highlight ten initiatives you can implement in the workplace.
