In the decade before the Covid 19 pandemic, remote employment was steadily increasing and had become the fastest-growing segment in the workforce of the day. By early 2020, Covid took hold, and almost overnight the global on-site workforce became remote. In the most bizarre way imaginable, and in something of a sci-fi atmosphere, Work from Home (WFH) instantly became the norm.

The concept of the 4-day work week has gained traction in recent years as companies worldwide seek to reduce workplace stress, boost employee satisfaction, and improve productivity. The UK has now embarked on a pilot trial involving over 3,300 employees from various industries to establish whether this radical new system works. The idea is that employees receive 100% of their pay for 80% of the time while delivering 100% of their expected output.

If you’ve spent any time in project management since space 2006, you’ve probably heard of Wrike. It’s been a popular project management software for teams at large enterprises. With time-saving templates, Kanban boards, and integrations with more than 400 applications, this platform does have a lot to offer. But is it the best option for your agency and its unique needs? With so many project management platforms available today, it can be hard to confidently narrow down your options.

The Global Business Tech Awards recognize, reward and celebrate the best tech from around the world. They are judged by leading, international, industry experts following a transparent, ethical and fair judging model. Scoro’s two shortlistings include SaaS company of the Year, with the organizers saying that as tech develops at an ever-faster rate of knots, the need for software services is seeing exponential growth. The second category Scoro is up for is Tech Company of the Year.

Courier Automations lets you build smart notification workflows. With Automations, notifications can be scheduled, driven by events, canceled, and more. We’ve just completed a big redesign of the automations UI — before this overhaul, notifications were restricted to linear workflows. This made it difficult to build more advanced automations, however the new automations UI, based on React Flow, allows you to build more sophisticated workflows, including those requiring branching logic.

In customer service, a business’s promises only add value when they are guaranteed in writing. Customers want to know that quality and timely service is guaranteed, and that they have specific recourse if things don’t go as planned. Service level agreements (SLAs) designate contracts between a service provider and their clients that define the service provided, as well as the timeframe and delivery method.

Organizations adapting to the global trend of working remotely or in hybrid settings must maintain data privacy by adhering to local or industry-specific regulations. This can be achieved almost effortlessly with the help of self-hosted chat apps without compromising the organization's ease of usage and smooth communication. Self-hosted chat apps are open-source software that one can download, modify, and deploy in their organization as needed.

Grocery lives in a world of retail unlike any other–there’s no getting away from the fact consumers need to buy the essentials, and those essentials can be found in their local supermarket. Grocery offers a wealth of opportunities to both improve the experience of shopping for everyday essentials, and to tempt shoppers to keep adding non-essentials to their baskets. Inflation is at a 40-year high.

In-app messaging has become integral to most businesses across industries due to its convenience and efficiency. For example, in the healthcare industry, live chats can help patients schedule appointments, ask medical questions, and receive timely updates about their health status. Therefore, real-time in-app messaging is no longer a nice-to-have but a must-have.