Employees are the heart and soul of every organization. They play a key role in defining the success path of an organization which is why it is important to consider your organizational goals and culture while hiring new employees.

The COVID pandemic has made time management more crucial than ever. Working in distributed teams has made professionals heavily rely on communication and mutual trust. This can only work when people understand the importance of time and how wasted time affects everyone else around them. What are some other benefits of time management? In this article, we’ll cover the 10 key benefits of time management and six smart tips for managing time efficiently.

Offshoring is a common business process small and large companies depend on to save costs. But is cost saving the only reason managers engage in offshoring? In this article, we’ll explore how offshoring can help your company save costs, the hidden costs you need to consider before outsourcing, and the best practices you can follow to get the most from your outsourcing arrangement. We’ll also explore five common reasons you may choose to outsource, not just cost reduction!

While applying for a Customer Service Representative position, it is important for aspiring customer service reps to write a professional cover letter for any hiring manager to understand why they are a perfect fit for the role. If you wish to apply for a customer service job, here’s a quick 5-step guide for you.

Creating an experience in the SaaS space is immensely important when you’re looking to delight your customers, every step of their journey with you. Freshworks strives to do exactly that. We take a fresh approach to how businesses discover, engage with, and realize value from software throughout their journey. Over the past few years, prospective/existing users have used G2’s growing community of trusted reviewers to make intelligent software buying decisions for their business.

When you think of the necessary skillset to operate and excel in the world of IT (and certainly in the world of IT Service Management), chances are your brain automatically defaults to what is known as "hard skills." Easily quantifiable, specific expertise on tools and languages. But of course, that doesn't paint the full picture of what is needed to become a well-rounded IT professional able to effectively communicate with teammates and stakeholders.

Get the top 11 alternatives to DeskTime. Know their details feature list, advantages, disadvantages, and reviews. Try Apploye as the best DeskTime alternative. Are you looking for an effective time tracking tool that isn’t DeskTime? DeskTime is a modern automatic time tracking software that helps the business organization enlarge growth and productivity. As no application is 100% effective and advantageous, DeskTime has some drawbacks. For that reason, you may search for DeskTime alternatives.

Do you think your team could be more productive if you had a better meeting cadence? If so, you’re not alone. Proper meeting cadence is one of the most important things to get right when running an effective department. But with so many different opinions on the best meeting cadence, how do you know which one is right for your team? Let’s go over some tips to help you choose the best meeting cadence for your team.

We’ve all heard the saying “a good product sells itself.” If only that were universally true. People might line up for the release of the newest iPhone, but it’s not only because of the product itself. It’s also because Apple has spent decades building impeccable brand credibility, a unique customer experience, and fantastic customer support. The phone is a perk of a fantastic sales experience.

Imagine you recently moved to a new city and want to find a yoga studio. You see a flyer on your office’s bulletin board promoting a studio that just opened a few blocks away. You show up for a session, only to learn that taking a single class requires a hefty membership fee. Feeling deflated, you walk out the door. Just because a consumer enters your store or website doesn’t mean you’ve secured their business.