When it comes to sales, it’s easy to believe that no opportunity is a wasted opportunity. If you throw a product at enough people, someone is bound to buy it, right? Technically…yes. But say you spent money and effort to contact 100 random people about your product. Seventy-five of them aren’t in your target audience, 10 of the remaining 25 can’t afford your product, and 14 are happy with their current product from a competitor.
Remote employees are generally more productive and pleased with their careers, according to studies, and remote companies can absolutely be tenable and sustainable long-term. Employing remote employees who utilize their home offices to conduct their daily activities saves companies money on office supplies, space, and computers.
Whether you’re a business leader or a freelancer, there are tons of resources to help you and your employees improve productivity.
Asynchronous (async) work is an arrangement where employees can work individually whenever they like. Many companies have adopted this work system due to its ease of functioning and better employee satisfaction. However, to get the maximum benefit out of working async, you need to understand how to implement it successfully. In this article, we’ll discuss what asynchronous work is, its benefits, and its drawbacks.
You rely on your employees to deliver top-notch services and meet business objectives. Naturally, you need to account for their paid time off (or annual leave), sick leaves, and other inevitable emergencies which may cause them to skip a day of work. Tracking employee attendance and proactively monitoring their leaves can help you develop a contingency plan in their absence. This way, your business operations can continue uninterrupted.
Self-service offers customers a great opportunity to interact with your service teams in a way that works best for them. And self-service portals offer customers access to information with a click of button and has shown to streamline business practices, improve service efficiency and (even better) increase customer satisfaction. But sometimes users need help in determining where to go or what to do inside their SSP especially when it comes to logging tickets.
Virtual meetings are the new frontier. As a consultant, an agency, or a freelancer, you use them to conduct strategy sessions, workshops, or to present your work. How your clients experience these meetings makes all the difference. If you want to ensure productive meetings with your clients, especially now with so many remote work challenges, there are a few hurdles you need to overcome.
Your business is already operating in a hybrid model, isn’t it? Perhaps, you are deciding to become an entirely remote workforce. Whatever be the case, IT must support employees working from multiple locations and track remote digital employee experiences using real-time dashboards. In this article, we are going to cover three Digital Experience Monitoring dashboards to help your team identity and troubleshoot problems that your employees might face in their home environment.
We’ve hit the ground running in 2022 at Teamwork by bringing you exciting new features to kick start the year! A few of the new features released this month are Improved Reports, Dark mode for Android, and Archive Agents in Desk. Check out each feature below in detail and see how you can enhance processes within your team throughout 2022.
