Teams | Collaboration | Customer Service | Project Management

Messaging

10 Project Management Challenges with Expert Solutions

Project-related issues are inevitable, but how you’re prepared to solve those problems will determine how successful your project will be. As project managers, you know there are many complex elements to balance, and it’s a challenging profession to tackle. It’s your duty to put all key factors into perspective when mapping out a new venture with your team, delegating all the time, money, people, and resources involved in getting a project off the ground.

7 ways to establish an empowering collaborative culture in your workplace

The benefits of team collaboration are clear. Employees can do more and perform better when they work together towards a common goal. Working collaboratively brings out the best in each employee and they take pride in knowing that they are part of a team. As a result, employees are happier and less stressed, which increases engagement.

What is asynchronous messaging?

Messaging is how most of us communicate in our daily lives nowadays. But do you know the difference between synchronous and asynchronous messaging? Do you know that you do both? We communicate asynchronously with our friends, coworkers, and customer service agents. Find out the benefits of this communication method and why you should introduce it as your customer support channel.

The Developer's Guide to SaaS Compliance

As SaaS applications usually collect and process sensitive user information, keeping this information secure is key to building user trust and ensuring long-term business success. One of the ways for SaaS providers to communicate how exactly their users’ data is kept safe is through compliance with security and privacy standards.

11 Extremely Useful Tips to Have a Productive Day

Of course, not all days can be the same. You are a human, not a machine. But if you find yourself saying “The to-do list keeps getting longer” more than “I had a very productive day at work”, then you have landed on the right page. This blog is for everyone — managers, employees, and founders who want to get hold of their day and not get led by the tasks. Before I begin, I must mention that the spiraling to-do list isn’t necessarily your fault.

16 best chat platforms in 2022

Probably one of the three: an app to talk to coworkers, an app to talk to your friends, or an in-app chat where you engage in conversations with customers. Due to the newest Digital Markets Act issued by the EU Parliament and Council, the Big Tech gatekeepers will have to open their APIs to interoperate with other messaging platforms. This means that users will have more choice: they will not be limited to use the household name just because others use it.

Element Call Beta 2: encryption, spatial audio, walkie-talkie mode and more!

Back in March, we announced the first beta release of Element Call, our voice and video conferencing app powered entirely by Matrix. Since then, not only have we been busily using it for all our own internal small-group meetings (it currently only works with up to eight participants - give or take) but we’ve also been working hard on improving and updating it. That makes it really exciting to announce our first major update to Element Call: Beta 2. So, what does this update bring?

Rocket.Chat's Roadmap Reveal #2: What's In Store for The Rest Of 2022

One of the biggest questions we get from our community is: ‘What’s in the roadmap!?’ That’s why we’re giving you full access to Rocket.Chat’s roadmap. Join Rocket.Chat’s CEO and founder, Gabriel Engel, and VP of Product, Chris Skelly, as they walk you through what’s next for the world’s largest open source communications platform in 2022 and, most importantly, why. And... that’s not all. We really want your input. We will be taking questions and feedback live so we can continue to build together.