Teams | Collaboration | Customer Service | Project Management

Messaging

11 Key Steps Towards Achieving a Safe Workplace

No company is immune to accidents, but certain companies, by virtue of their safety standards and procedures, are more likely than others to suffer them. By taking the right precautions, you can create a safer workplace and reduce the risk of injuries. Here are the 11 most important steps to take.

Rocket.Chat and Nextcloud Integration: Your Open Source Digital Collaboration Hub

The COVID-19 pandemic hugely accelerated digital collaboration in businesses across industries and geographies. We’re all familiar with working from home and, for the most part, the companies we work for have learned to adapt. As a result, cloud-based proprietary code platforms such as Office 365, Dropbox, and Slack have and continue to explode in popularity. Here’s the catch though: By using these platforms, all of your data, communication, and digital lives will be (or already are) at the mercy of big corporations without control, privacy and with a huge vendor lock-in.

16 open-source projects to contribute to in 2022

The world of open-source is stronger than ever. As the world gets more connected, more people are interested in being a part of building amazing new technologies. However, there are many more advantages to open-source software than just that. Specifically, there is probably no better way to learn and grow as a developer than to contribute to open-source projects. But, it’s hard to choose from so many different options!

Zendesk Deep Dive on Messaging

In our first post Relate event, the Community team hosted a deep dive into what’s new with Zendesk Messaging. We sat down with Paul Lalonde and members of the Messaging team, where they highlighted recent product updates such as improved bot building and updates to the mobile app UI and shared a deep understanding of what Messaging has to offer. The team also hosted live Q&A addressing questions submitted by attendees on various areas of the Messaging product!

Looking for a new messenger?

There are many messaging apps out there, but surprisingly little choice. Yet you’ll find most people use messaging apps that only fulfil one (or two if you’re lucky) of those requirements. But why settle for less when you can have it all?! Let’s run through the main problems with most messaging apps, and then take a look at Element.

How We Built Our Documentation On Docusaurus

It requires an ample amount of time, effort, and resources to produce great, user-friendly documentation. Good documentation is fundamental to the way engineers get started with a product and ultimately use it in the long run, which makes it essential to both user retention and growth. Building our documentation at Courier was a task we therefore took very seriously.

How Switching To Remote Work Can Transform Your Income And Life?

The COVID-19 pandemic has forced many people to work remotely, at least temporarily. But even after the pandemic ends, more and more people are likely to continue working from home, at least some of the time. There are many advantages to working remotely, including increased flexibility, fewer distractions, and no commute. But one of the biggest advantages is the potential to increase your income. Here are some of the major ways that working remotely can transform your income and life.

9 Essential Marketing Tools for Small Teams

Competing with bigger companies with larger teams is no easy feat for a small business. Often, founders run a tight ship and only have a few employees to gear towards marketing activities. However, just because you have a small team doesn't mean you can't contend with the big boys. Over the years, many marketing tools have arrived to help small teams operate on the same levels as bigger ones.