Teams | Collaboration | Customer Service | Project Management

Messaging

25 Super True Mental Health Memes That Will Make You LOL

Do you know that mental health memes not only make us laugh but also help us feel less stressed? Technology has made it easy to generate fun-filled relatable mental breakdown memes, emotional memes that can be shared with coworkers, clients, and others. This helps reduce stress in various ways, regardless of the industry. Let me familiarise you with mental health before you start thinking about it.

10 Remote Work Tools for a Technical Project Manager

After the pandemic, remote work became mainstream. In IT, hiring global developers has become necessary for those who want access to a better talent pool. However, most of the benefits that remote work brings to the table are impossible without understanding how to enhance collaboration and dynamics between remote employees. Having the right working tools helps teams organize better and more efficiently, allowing them to coordinate time zones, manage workload, keep track of projects, and more.

Building Secure Chat Experiences That Convert, Engage and Retain Users

Everything starts with a conversation. 🗨 The world’s leading organizations understand this and make sure chat is available within their mobile apps or websites. However, getting it done is not so easy. There are many things to consider. Choosing to rely on third-party messaging platforms comes with heavy compromises on data security, privacy, and ownership. 🔒

The 3 building blocks of Slack's modular apps

Modular Slack apps are composed of 3 building blocks: functions, workflows, and triggers. With them, you can assemble automations that are shareable, reusable, and easy to maintain. This combination of features means you can start building apps and automating processes quickly. In this video, we cover each building block so you know what they offer and how they work together.

How to Send Multilingual Emails with Courier and Crowdin

Email localization is a strategy to effectively raise brand recognition, increase subscribers, and boost sales. It translates email marketing campaigns into clients' local languages and cultural contexts, but encompasses much more than just translating message headers and subject lines. International email marketing isn’t as complicated as it seems.

8 ways to fortify cyber security while working remotely

In 2020, companies were pushed to adapt to an unprecedented global pandemic. They shifted rapidly from an office-based workforce to a remote one. And with that went the protection of having employees connected through on-premise secure servers, which called for a remote work cyber security infrastructure to be installed. Employees had to configure the official devices through their home networks, and the IT department had to work at scale for remote work cyber security.

Why Avoiding Employee Burnout is Essential for Companies and Their Workers

Employee burnout is a type of workplace stress – but not necessarily caused simply by an over-demanding workload. The person suffering from employee burnout probably doesn’t realize at first that it is happening to them. They say, for example, that a frog could boil to death without feeling any discomfort – as it is a cold-blooded creature that adapts to the temperature of its environment. In a similar way, employee burnout can ‘creep up’ on a person.

6 common customer communication challenges that FinTechs face

Organizations in FinTech are increasingly met with customer communication challenges due to their rapid growth. What are these challenges, and more importantly, how can you solve them? We’ve asked an expert: FinTech consultant Ellen Cibula.‍ Financial technology, or "FinTech," is a blanket term to describe any company that provides financial services using software and modern technology. The industry has exploded in recent years as more people opt for digital-only banking options.

BundesMessenger is a milestone in Germany's ground-breaking vision

It’s incredibly exciting to see BWI, the IT services provider of the German Armed Forces, launching an official beta version of BundesMessenger, a secure messenger for Germany’s public administration (öffentliche Verwaltung ÖV) including federal, state and local authorities.