Teams | Collaboration | Customer Service | Project Management

Messaging

Moderation needs a radical change

Amandine Le Pape, COO at Element, explains how Element is funding moderation tooling and development for all of Matrix. Moderation of online information is topical for two completely unrelated reasons: Let’s face it, the traditional approach to moderation is fundamentally broken. It’s neither scalable nor compatible with the idea of interoperable communication. Something has to change.

How Remote Work Can Improve Developer Engagement and Retention

While many companies focus on building a better product or application, not enough thought goes into the teams that need to build those products. The frontline developers, designers, coders, and contributors that go into building something innovative and amazing often have needs when it comes to creating an environment where they feel valued. Coordinating a cohesive environment where your team feels valued, heard, and able to collaborate can be difficult, especially in the modern world of remote work.

6 ways workplace technology can boost productivity

We are surrounded by technology all the time, and for most of us - it’s a big distraction from our work. But technology doesn’t have to be a distraction. It’s actually quite the opposite, technology can act as a booster for your productivity. In independent research by Ultimate Software, 92% of employees say that technology helps them work better. As a matter of fact, digital workplace relies on multiple technologies.

Healthcare communication: 7 things you should know in 2022

Healthcare communication has changed immensely. What used to refer to doctor-patient communication now includes much more. The new ways of communication in our daily lives are also changing the way patients communicate with their healthcare and insurance providers. In 2022, we expect the existing healthcare communication trends to intensify. One of the major healthcare trends is live and in-app chat messaging: download our eBook to find out how it supports achieving an excellent patient experience.

Pushover Turns 10

Hi, I'm joshua stein, the proprietor of Pushover. 10 years ago this week, I officially launched the Pushover app on the Apple App Store and Google Play (back then called Android Market) and since then, support for Pushover's API has been integrated into countless services, products, open-source libraries, and one-off shell scripts and tools. To date, Pushover has delivered over 3 billion notifications to over 3/4 of a million users.

3 reasons why you need HIPAA-compliant chat

Healthcare institutions are increasingly looking for technological solutions to help them improve the patient experience. However, they still have to stay compliant with the most important data privacy regulation in the healthcare industry, HIPAA. Since live chat has become the new standard of patient communication, companies are investing in HIPAA-compliant chats.

How to Reduce Developer Tool Fragmentation for a More Productive Workflow

There’s never been quite so many helpful platforms and tools available to help developers ship code faster. But while an army of best-of-breed tools can help solve many of the problems your team faces, they introduce new challenges and complexities of their own. Contending with fragmented tools was the most common challenge cited in our recent survey of developer teams, with 39% of respondents calling it a major productivity challenge.

Introducing Native Matrix VoIP with Element Call!

Hopefully in-person meet-ups will prove much easier in 2022 - but, there’s still a need for video calls, so let’s face it, they’re here to stay. This makes it really exciting to present Element Call: the world’s first decentralised voice and video conferencing app powered entirely by Matrix!