Teams | Collaboration | Customer Service | Project Management

Messaging

What are the 5 rights of notification sending within LinkedIn's Communications team(ATC)?

In the past, each LinkedIn application team decided their notification strategy in isolation. Business logic and infrastructure sharing were limited between the teams. This resulted in a fragmented and inconsistent tech stack across LinkedIn and a less than savory member notification experience. To combat this disjointed experience, Linkedin set up a small team to build an orchestration layer, the Air-Traffic Controller (ATC). This became one of the more complex notification systems and helped Linkedin grow into the top social platform for business and networking.

A Sit Down with Wire CEO: The Future of Secure Messaging

Encrypted communication and collaboration app Wire claim that it is“the most secure collaboration platform.” I had heard this before, many times in fact, but had never seen any proof of this notion. One of the ways the company does this is via encrypting every message sent and received, reducing the chances of a malicious intrusion.

10 Best Team Communication Tools for Small Business

In today's modernizing environment, team members can no longer rely on one-on-one interactions with colleagues and communicating every petty information or transferring essential files via email, which can be a time-consuming process due to its etiquettes. Choosing team communication tools can be the best decision because it not only improves communication but also team productivity, collaboration, and time management.

Introducing Element Voice Messages, all new VoIP, and so much more...

Hi all, We’re incredibly excited to release major new versions of Element across all three platforms, introducing Voice Messages at last as a first class citizen! Element Web/Desktop 1.8, Element iOS 1.5 and Element Android 1.2 are here today (today-ish, depending on time zones and platforms), fulfilling all your voice messaging fantasies. Grab it whilst it's hot!

Teamwork Makes the Dream Work

We’ve all been part of the group projects at school where we have that one ‘leader’ who decides whose ideas are interesting and dismisses the others as unamusing. In addition to our leader, we had the lazy one who did nothing but took credit for the hard work of others. Based on those past experiences, it’s no wonder why most of us dread the idea of working together with others. And yet, something incredible happens when people come together to create something new.

Nodemailer and the SaaS Paradox of Choice

Early stage companies are constantly evolving their product to fit the market they operate in. They reach customers to keep them engaged using a high magnitude vector that contributes to their success. Architecting the communications strategy for your product thus becomes an important problem to tackle, which in turn can cause second-order effects like having to trade off the speed of product development iterations.

Building an Integration? Here's When to Use Apps instead of Plugins

In the last few months, we have been working on a new Apps framework for developers. The idea behind this framework is to make it easier for more developers to integrate external applications or their own applications into Mattermost. But wait a moment, don’t we have Plugins for that? Yes, but Apps provide some advantages to developers over Plugins.