Teams | Collaboration | Customer Service | Project Management

Messaging

How We Kept Datadog From Blowing Up Our AWS Bill

Some time back, our engineering leaders suddenly noticed dramatically increased billings from AWS that far outpaced typical benchmarks. The problem turned out to be data insights tools sending an unexpectedly large volume of data. The solution required a deep dive into how AWS billing works and an intricate series of steps to discover the location of the firehose of data.

Courier Live | April Product Release Notes | In-App notifications | Inbox | Automations | Webhooks

Courier is the fastest way to design your notifications once and deliver them through push notifications, direct messages like Slack and Facebook Messenger, SMS, and email–with a single Courier API rather than having to integrate each provider API separately. Courier's Notification Designer empowers every team member to build beautiful notifications. Route each message to the most effective notification channel using a robust delivery rules engine without touching your code.

How to Stay Engaged While Working Remotely: 15 tips from Chanty's team

Having a team chat and collaboration tool as a product we had nothing to fear when we were forced to go fully remote because of the pandemic. Things went on as usual with the exception of having more video conference meetings and virtual lunch breaks with colleagues. We were lucky that the product we work on has become a must have tool for any company literally overnight. However, we cannot say that remote work doesn’t have its challenges.

Rocket.Chat Named a Category Leader for Instant Messaging and Chat Software by GetApp

We are proud to announce that Rocket.Chat has been named a Category Leader for Instant Messaging and Chat Software by GetApp, a Gartner company, the second consecutive year it has received this recognition. Rocket.Chat placed No. 10 in the category, out of hundreds of products reviewed.

We're changing the way we host our Docker Images - Here's what you need to know

We think docker and container technologies are great and are here to stay. However, there are concerns about Docker Hub (hub.docker.com) and we want to make sure that if anything happens we can continue to provide docker images seamlessly. Additionally Docker Hub provides us with very limited information on pulls and we would like to understand more about how images are consumed so we can provide a better service.

How Rocket.Chat is transforming public safety communications in the US

Technology plays a crucial role in transforming public safety, bringing significant changes to our lives. When combined with the right tools, technology can even save them. That’s the story behind Bridge 4 Public Safety, the app launched with funding from the U.S. Department of Homeland Security (DHS) and built within Rocket.Chat.

Design improvements and bug fixes: get to know Rocket.Chat 3.14

To make the Rocket.Chat experience even more pleasant and smooth for our users, the development efforts of version 3.14.0 were focused on design tweaks and bug fixes. The sizes of the graphic elements present in the last releases have been improved, alongside some new security fixes and improvements in the usability of our new Teams feature. We believe that this will allow a wider and more correct use of Rocket.Chat.

Search for files and document contents in Mattermost

Finding the right information in Mattermost is critical to work smarter and be more productive. Searching in Mattermost now finds both relevant messages and files in your team’s conversation history. Search will return results for attachments that match the file name or contain matching text content within supported document types. File search is available today in Mattermost Cloud and in Mattermost Self-Managed v5.35 (available May 16), with mobile support coming soon.