Teams | Collaboration | Customer Service | Project Management

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Integrating InvGate Service Desk and Azure DevOps To Enhance Your IT Support

For organizations looking to improve communication and collaboration between support and development teams, the InvGate Service Desk and Azure DevOps integration is the perfect fit. This integration will enable you to link DevOps Work Items to your service desk requests, streamlining your IT operations and enhancing your service delivery. Ready to see how it works? Let’s see what this integration can do and how to set it up in just a few steps!

Zulip 8.0: Threaded open-source team chat

We’re excited to announce the release of Zulip Server 8.0, containing hundreds of new features and bug fixes! Zulip is an open-source team chat application designed to help people collaborate to solve any challenge. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Fortune 500 companies, leading open-source projects, and thousands of other organizations use Zulip every day.

What Are The Consequences Of Time Theft At Work?

Making business operations lean & efficient is essential in today’s business world. People spend a lot of effort and money trying to make their businesses more efficient. Time is precious because when a business works well, it can do more in less time. But did you know that many businesses in the US (around 75%!) have a big problem? Some employees are stealing time from work.

The Roles and Responsibilities of a Board Administrator

As custodians of organizational order, a board administrator is typically accountable for supporting the management of board governance, policies, and procedures. They essentially provide administrative support to the board — may it be scheduling meetings or preparing board documents. In this guide, we’ll explore the duties and responsibilities of an administrator, and the skills and knowledge one should possess.

Managed services vs. professional services: The differences explained

Professional services firms have plenty to offer to right-fit clients: deep technical expertise, advanced project management and project planning skills, and a steady hand through change. They also face sideways competition from another class of businesses: managed services providers.

Wire co-founds CODE-initiative to unleash innovation through open standards

Wire, the secure messaging platform from Berlin, joins industry heavyweights like Google, Meta and Qualcomm in a new initiative aimed at unleashing innovation through open digital ecosystems. Named ‘Coalition for Open Digital Ecosystems’ (CODE), the group will work with actors from academia, policymakers and other companies with an initial focus on the implementation of the EUs ‘Digital Markets Acts’ (DMA).

Team Performance Management: Measuring High-Performance Teams

Team performance management is an essential part of leading a workforce and ensuring desired outcomes are achieved. As employees on average spend 54% of their time working in teams, it’s important to measure their performance as a collective. However, many organizations are struggling to effectively manage and measure team performance, leading to inefficiencies and missed opportunities. ‍ ‍