Microsoft Teams has become a known name in enterprise communication, seamlessly integrating chat, video conferencing, and file sharing. During the pandemic, Microsoft Teams' healthcare usage soared from 44 million to 115 million users in just a few months. But when it comes to healthcare, where patient data is both sensitive and regulated, a crucial question emerges: Is Microsoft Teams HIPAA compliant?

Communication styles are not innate. We are not born with them—we learn them. If you would like to learn how to communicate better at work or at home, or if you would like to teach employees, managers, or leaders how to use better communication styles to ease tension and inspire confidence, you can do that.

Choosing professional services automation (PSA) software is like shopping for a car. You want a model that fits your needs and budget, but you don't want to sacrifice features. It wouldn't make sense for a family of six to buy a two-seater sports car, right? The same goes for PSA software. You must understand your organization’s needs and evaluate the features and functionalities of each product to make the right selection. Here are our tips for choosing the best PSA software for your business.

To run a contact center that’s both efficient and cost-effective, you need to align people, processes, and resources with the company’s key business objectives. Workforce management (WFM) is crucial for the success of any call center. But building out a WFM function is often easier said than done, especially without the right tools or frameworks.

In project management, you can’t expect to be successful in bringing progress toward the hope of completion without milestones. And you have to be able to both monitor and optimize these milestones. That’s where smart timeline templates come in. Today we’ll explore the importance of project milestones and their timelines and how tools like Tracking Time can help you manage them most effectively.

Construction business management requires different types of software. It may require software for project management, field service management, scheduling, estimating, bidding, accounting, fleet equipment management, customer relationship management, and so on. The magnitude of construction business software is vast. At the same time, it is also true that no single software can complete or automate all the tasks required by any construction company.

This month the spotlight is on enhanced collaboration with clients as we’re making Scoro’s quotes all the more interactive and easily shareable. And that’s not nearly all – we’ve been busy and packed in a slew of smaller work management improvements as well!

Many people quickly think of a boss as someone who gets things done. However, the roles of a boss and a leader are vastly different. To truly understand how to achieve success within your organization, you must first understand the key differences between bosses and leaders.

Most of your digital experience comes from Software Development. It involves writing code, making things look good, keeping everything working, testing it, and more. But that’s not all – the developers doing this also have to finish their work by certain deadlines. Hence, development teams need to work productively and efficiently. A survey discovered that 63.5% of developers spend around 3-4 hours each day writing code. Distractions are the major reason behind this drop in productivity.