In today’s modern working atmosphere and preference for distributed teams, the use of remote work management software ensures smooth workflow, streamlines operations, and boosts growth. In this blog, we will dive deep into optimizing the management of remote workers via dedicated software solutions. We will explore key features, benefits, and a lot more regarding the software applications for managing remote teams. This is the only guide you will ever need on remote work management.

How to de-clutter your calendar and regain control of your workday.

Whether a developer is maintaining an existing product or building a new one, they’re likely not doing it in a silo. From teammates to designers and product managers, there can be many stakeholders for even just a small feature change. That’s why it’s so important to have a software architecture diagram: a source of truth that outlines your software’s structure and the relationship between its different components.

TeamSupport is thrilled to announce its latest suite of AI-powered tools, built to increase agent efficiency and help your team take customer support to the next level. TeamSupport’s AI Assist incorporates the latest conversational AI technology, acting as a seasoned copilot to help agents close tickets faster, bringing faster, more satisfying resolutions to customers with less tedious manual work for agents.

The World Economic Forum (WEF) has made a groundbreaking prediction: 92 million workers will work full-time remote work by 2030. This is a big change from the current 73 million. It shows that more and more people are working from home, and the COVID-19 outbreak made this happen faster.

The customer experience has become a critical differentiator for Managed Service Providers (MSPs) across industries. As consumers demand more personalized, efficient, and responsive interactions, the need for innovative customer service solutions has never been more pressing. Enter the transformative power of generative AI (Artificial Intelligence) in customer service, a game-changer that is redefining the way MSPs engage with their customers and deliver exceptional support.

Today, we’re excited to roll out a brand new look and feel to the Planning Overview. It’s the same report you know and love, only we’ve given it a glow-up and boosted functionality to help you report on resourcing data alongside time, capacity, and staffing information. Before we jump in, let’s remind ourselves of why we would use the Planning Overview?

Get expert tips on how to monitor remote employees effectively and improve remote work management and communication. Learn how Insightful, a robust employee monitoring software, can help you track and enhance the productivity of your remote teams.