Teams | Collaboration | Customer Service | Project Management

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Create a Change Management Plan: Guide to Successful Organizational Transformation

Welcome to our guide on change management plans and the process of successful organizational transformation. Today organizations must be adaptable and embrace change to stay competitive. Implementing organizational change can be a complex endeavor, but with a well-defined change management plan, you can navigate this process effectively and achieve your desired outcomes.

Project Ghostbuster: Why WhatsApp should not be used in business

Facebook's parent company, Meta, is facing new allegations of allegedly criminal behavior undermining users' privacy. According to a report by TechCrunch, the actions outlined in a new class-action lawsuit don't involve the direct exploitation of user data on Meta's platforms. Instead, they allege the weaponization of existing Meta apps and services to access confidential user data on other platform apps, such as Snapchat, Amazon, and YouTube.

3 reasons why customer centricity feels hard - and how to overcome them

The idea of customer centricity sounds simple enough in theory: Just treat customers well, right? But building a customer-centric culture is about more than just good customer service. In fact, customer centricity is an organizational mindset that shapes everything from product design to entire business functions — even the ones that aren’t necessarily customer-facing. It speaks to an organization’s ability to put the customer at the forefront of all business decisions.

7 Steps To Create An Employee Attendance Improvement Plan

Having an employee attendance plan is really important for companies to run smoothly. A good plan to improve attendance is key to dealing with absenteeism problems early. Looking for an action plan? Click here to jump directly to our “7-step process” to develop a solid employee attendance improvement plan! 💪 When expectations and consequences for attendance are clear, employees understand why being present and on time matters.

20 project manager interview questions and answers

Landing a project management interview is a big accomplishment. But you’ll only get a chance at the job if you prepare for the interview properly. In this article, we cover some of the most common project manager interview questions and answers so you can ace this interview and get hired. Congratulations! You got the interview for a project manager position. But right after you put the date on your calendar, the interview jitters hit.

How to use AI to personalize and target internal communications - and why it matters

Information overload is real. Employees are bombarded with emails, texts, instant messages, notifications and more — causing stress, hindering productivity, and increasing the likelihood of important messages getting lost in the clutter. So, how do you cut through the noise as an internal communicator? Personalization and targeting.

Critical path method: How to use CPM for project management

The critical path method is a technique that allows you to identify tasks that are necessary for project completion. The critical path in project management is the longest sequence of activities that must be finished on time to complete the entire project. Below, we break down the steps of how you can find the critical path for your next project. Building out a project roadmap can help you visualize what needs to be done to reach your end goal. The critical path method helps you do exactly that.