Teams | Collaboration | Customer Service | Project Management

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Building a Sovereign Digital Workplace In the Public Sector: A Guide to Improve Team Collaboration

(This is a recording of the live session between Rocket.Chat, Collaboard, and Pexip.) The average employee attends 62 monthly meetings — this can take up to 15% of an organization’s collective time. Poor team collaboration is one of the biggest culprits for unnecessary and unproductive meetings. Rocket.Chat, Pexip, and Collaboard have been helping organizations to collaborate remotely (and securely!) for years now. In this session, the three companies will come together to share our best practices for organizing, structuring, and conducting online meetings.

8 Types of Communication Models and How They Differentiate

Communication plays a vital role in our everyday lives, shaping how we connect, comprehend, and interact with others. In this article, we will go on an exploration of eight diverse communication models, each offering valuable insights into the intricate processes that govern communication and collaboration in the workplace. From classic theories to modern frameworks, we will take you through the fundamental principles that underpin successful communication.

The 10 best business chats for a connected workplace

As distributed workspaces have become the norm, organizations started relying on business chats to streamline internal communication. Nowadays, chats do much more than messaging: they let you initiate 1:1 and group project discussions, create channels, share files, send reminders, access conversation history, and more. In this blog, we have covered the 10 best business chats to help you build a closely-knit workspace. Read on to choose one that works best for you.

Is it time to refresh your company values?

We talk to Ann Melinger, owner and CEO of Brilliant Ink, an internal communication agency specializing in the design of meaningful employee experience for improved productivity and engagement. Join us to find out all about company values, and why you should be embedding these in your deskless workforce. Also, are you still apprehensive about DEI? Ann shares her thoughts on what we can do to make a difference.

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Strong Security Should Not Mean Slow Performance

The security threat vector has become wider and deeper as technology has advanced. Enterprises put a series of tools in place that attempt to close up the many possible holes. But it's not all smooth sailing for everyone. Slow performance due to security measures and high overhead can impact employee productivity.

Importance of Attendance Tracking for Blue-collar Workers in IT Companies

Information Technology (IT) companies are significantly transforming in today’s technology-driven era. A critical aspect that often goes unnoticed amidst digital advancements is the integral role of blue-collar workers. These individuals form the backbone of IT companies, ensuring the seamless functioning of various operations. As we delve into the intricacies of this vital workforce segment, a noteworthy trend comes to the fore: the surging importance of attendance tracking.

Role of Employee Monitoring Software in Hybrid Workforce

In the past couple of years, the world of work has taken a major shift, like literally everything (including employees) has shifted. From a traditional office setting to a comfortable home setting, a lot has changed. The upscaling standard of hybrid workforces is, but is not limited to, on-site and remote work choices. But hybrid or not, employee productivity and proper time management are the keys to success for any company or business.

10 Steps to a Successful Performance Appraisal Process

A Performance Appraisal Process is a system employers use to assess their employees’ job performance. The appraisal process usually happens once or twice a year, and it can help employers make decisions about things like promotions and salary increases. We will discuss ten steps to setting up a successful Performance Appraisal Process!

Communication Etiquette: Best Practices for Engaging with Customers Online

In an age where every click, like, and share holds monumental value, navigating the landscape of online communication can be a daunting task. As business engagement blurs into the digital realm, it is essential for companies to understand the essence of communication etiquette when interacting with customers online. This holds especially true as successful customer engagement holds the potential to contribute to a significant 23% increase in business revenue.