Teams | Collaboration | Customer Service | Project Management

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Productivity Monitoring Software: Everything you Need to Know

With the recent changes in the business and working environment, leveraging employee management software is no longer an option – it is a need, the need of the hour. Leaders are now more concerned with making sure that their remote employees are truly working when they are working from home, as corporations have begun to accept remote work as the new standard. In today’s tough work environment, monitoring employee performance has become increasingly vital.

Vivantio and NG Bailey Case Study

🚀 See how the UK's leading engineering firm, NG Bailey, supercharged their service request process using Vivantio's unparalleled self-service capabilities. From facing challenges with inefficient service channels to witnessing "absolutely phenomenal" results, this journey sets a standard for customer success in the SaaS space!

14 Google Tools You Need for Project Management in 2023

Every time I work on this content in Google Docs. Meanwhile, around 4.3 billion people are using Google worldwide now. That gives you an idea of how Google is blended into our day-to-day life. Google has accommodated your personal and professional arena. You'll find most offices and businesses use any of the Google tools.

Understanding and Fixing the Skills Gap Between Remote Work and In-presence Work. Are the Skill Sets the Same?

Remote work, that little accommodation everyone is after right now and for a good reason, is becoming increasingly popular. Nowadays, companies are more than ever exploring remote work options due to the financial, environmental, and health benefits of remote work. Remote work is here to stay, and remote workers need the right skills to succeed. But, what makes a remote worker successful? Is it the ability to work independently? Being able to stay organized and on task? Or is it something else entirely?

IT Outsourcing for Digital Agencies: A Balanced Look Pros and Cons

Are you a digital agency struggling to keep up with the ever-evolving world of technology? Or are your in-house IT resources stretched thin, hindering your ability to grow & thrive in this competitive landscape? If so, it’s time to consider harnessing the power of IT outsourcing. IT outsourcing is quickly becoming one of the most desirable options for digital agencies, allowing them to access skilled personnel and specialized technologies quickly and cost-effectively.

CiT: Adding Efficiency in Your Meetings and Workflows

Businesses nowadays are operating at different heights of hybrid work environments. This setup offers flexibility to workers with over 70% wishing remote work options to continue. With business operations and employee expectations changing by the Covid-19 pandemic, technology becomes more essential for bringing collaboration and connectivity together. Microsoft Teams, in particular, is one of the tools designed with virtual and hybrid work environments in mind.

Employee Time Theft at The Workplace: What Employers Should Do to Prevent it

Time theft may seem like something out of a blockbuster sci-fi film, but the truth is far more prosaic and an everyday thing than it appears. The financial repercussions of employee time theft might be considerably greater than you realize for many small organizations. Time theft is a minor offense that may quickly escalate into a major issue. Learn what time theft is and how to avoid it in the workplace. Employers cannot prevent time theft unless they understand how to detect it.

Democratizing Creativity through AI with Matthew Hutson l Conversations with Zendesk Podcast

On this episode, we’re joined by Matthew Hutson, Contributing Writer at The New Yorker. Matthew has been writing in the AI space for quite some time and shares many important insights about creativity and the role of AI in a number of fields.