Teams | Collaboration | Customer Service | Project Management

%term

Deliver better EX and minimize tech stack needs with the right intranet platform

The workplace looks different these days and so does the employee experience. Since 2019, we’ve seen remote work grow. In fact, between 2019 and 2021 the number of remote workers tripled. With workers at home, in the office, and on the road companies need to have targeted communication options that accommodate these diverse engagement needs. Technology is supposed to enhance communications, but sometimes it becomes its own monster.

Agile at Scale? How Would That Work?

The Scaled Agile Framework, or SAFe, might sound like a contradiction in terms. The agile methodology for software development is designed to help companies operate nimbly — without being slowed down by processes or constrained by a rigid plan — so that they can deliver value to customers more quickly and efficiently. But what happens when a small, agile company grows into a large enterprise?

10 tools for secure and effective distance learning

Distance learning tools provide students with flexibility and convenience, enabling them to take courses at their own pace. In addition, it offers the opportunity to gain valuable knowledge and skills while still retaining the freedom to pursue other interests or commitments. Even through a computer screen, online collaborative learning tools can keep students interested and engaged. For all these reasons, it is not surprising that online education is continuing to grow.

The best Miroverse templates for your virtual or hybrid holiday parties

After a year spent working hard and tackling goals, your team deserves a chance to kick back and celebrate. And holiday parties are opportunities for people to connect outside of the demands of their daily to-do lists and loosen up for a little bit of fun together. Fortunately, you don’t need to be co-located to let the good times roll.

How to Manage Employee Returning Equipment During an Offboarding Process

If there's no proper offboarding process in place, organizations can easily lose track of the necessary steps to terminate a business relationship. This, of course, includes employees returning equipment and can be the cause of data and money loss. Not retrieving equipment from workers can pose a severe security issue since devices can contain confidential information and credentials to multiple company platforms and cloud services.

Why Frontier Airlines Cut Its Customer Service and What it Means for the Airlines Industry

I’ve never flown with Frontier Airlines, but I know people who have. Imagine this. You’re at the gate waiting to board as the scheduled flight departure time is here. Agents on the ground are trying to check passengers in and deal with last-minute changes and requests. Passengers are directed to the airline’s app to help resolve the requests and issues, yet the app is not working on your phone.

Project Management Vs. Task Management: What's The Difference?

Project management vs. task management may sound similar to newbies, but they differ for project management pros. Yes, projects and tasks are commonly interchanged because both concepts relate to work management—except that one encompasses a more extensive scope than the other. Understanding how project management vs. task management are different yet work hand-in-hand to achieve a particular goal is an important step in productivity and efficiency.

7 Positive Management Styles Found in True Leaders

Management styles can be a polarizing topic, with many people believing there is only one right way to do things. However, this isn’t the case. In fact, there are a variety of different management styles that can be successful in different situations. This article explores seven of the most common positive management styles and shows you how they can help you lead a successful team. Ready to give some of these styles a try? Let’s get started!