Teams | Collaboration | Customer Service | Project Management

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Decoding the Role of an Event Coordinator in 2022

The role of an event coordinator goes beyond just managing events, as it is a diverse job that requires knowledge of both planning and marketing. The event coordinator is responsible for preparing event ideas and overseeing their execution with the assistance of other members. Event coordination also includes key responsibilities such as project management, public relations, social media management, recruitment logistics, and more.

Things Holding You Back From Switching Service Desks (And Why They're Wrong)

For IT leaders, it is easy to feel *stuck* with a service desk provider that isn't really working out. But switching to a new service desk tool is a lot easier than you think! This is our list of things IT leaders think are holding them back from making the change... but actually aren't!

WordPress Time Tracking (Best Tools & Their Features)

WordPress is a free and open-source Content Management System (CMS) used to build websites or blogs. It helps you easily manage your website content, schedule future posts, sell products, or create a landing page without any coding experience. But WordPress lacks a key element: a native time tracking feature, essential to monitoring employee productivity and the overall workflow. In this article, we’ll take a look at some of the key benefits of using a time tracking tool with WordPress.

OneDesk - In-Depth: Work Views & Custom Views

Work views help you visualize your information. Use custom views to filter, group, and display your tickets, tasks and other work items in a way that is best for you. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

HaloITSM New Features Q2 2022

With the first half of 2022 behind us, we would like to take the opportunity to provide you with an overview of some of the key new features that were recently released during the second quarter of 2022. As an organisation, we would like to thank all of those who have provided feedback and suggestions for new features. We have and continue to take into account our clients ideas, in addition to our pool of thoughts internally. Overall, we’re making sure everything you need is all in one place.

Outdoor Team Building Activities to Keep Your Team Connected and Engaged

Team building activities are socializing exercises for teams with the purpose of strengthening teamwork relationships among coworkers. These activities are an excellent approach to building upon a number of skills like creative thinking and collaboration. According to Globoforce research, workplace relationships are vital to 89 percent of employees’ total quality of life.

Ensuring Remote Work Productivity: How to Overcome the Challenges of Working Remotely

If you are like most business leaders, you have probably toyed with the idea of making the full shift to remote work for good. After all, it sounds like a dream come true – no more rush-hour traffic, less office space to pay… what’s not to love? The reality is that efficient remote work can be a challenge, but it is definitely worth it if you can make it work.