Teams | Collaboration | Customer Service | Project Management

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The most commonly missed signs that it's time to say goodbye to a client

Nobody likes a breakup but just like in our personal lives, professional breakups with clients are also inevitable at times. Sometimes it's just not meant to be and it's better for both parties to go their separate ways! There are plenty of red flags that can pop up letting you know that it's time to say goodbye to your client. Whether that's down to them being a bad fit for your agency or being disrespectful towards you or your team, sometimes you just know it's time to let go.

Do User Experience Surveys Work? Demystifying User Research

Let me tell you a story. Some years ago, I was working as a help desk agent at a medical device company. One of the senior VPs of Sales – let’s call him John – was pushing me past the limits of what I could do. Getting his personal iPhone to work with corporate email, support personal laptops, aircards, hotspots, and more. It got so bad that I found myself in my manager’s office with John, and he ended up apologizing.

Internal Communications and Digital Transformation

What does a movie about baseball have to do with digital transformation strategy? If you’ve ever seen the film, Money Ball, it’s the story of Billy Beane, the general manager of the Oakland A‘s baseball team, who’s charged with a Herculean task—building a winning baseball team on a shoestring budget. But since he’s pretty good at math, he pioneers the field of sabermetrics—the empirical analysis of baseball stats to find players with untapped potential.

Employee Tracking Software for all Industries

In this blog we are going to list few categories of companies which may be ideal contenders to use an employee monitoring software alongwith the valid reasons. Though such softwares prove helpful for any organization where employees work on desktops or laptops but the percentage of users and the tangible need is the highest in the below types of companies.

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10 Ways To Increase Operational Excellence Across Your Workforce

Achieving operational excellence will ensure your business is firing on all cylinders. This is the point at which everything just falls into place and works seamlessly. If you do not yet have a clear path toward operational excellence, this guide will offer a few practical ways for you to unleash the potential of your organization. But first, let's break down operational excellence.

Microsoft Teams Down, July 20th, 2022

Microsoft’s unified communication and collaboration tool Teams suffered an hours-long outage on July 20, 2022 — affecting thousands of users globally. Exoprise sensors successfully detected Teams outage at least 30 mins before Microsoft officially confirmed the outage on its MSFT365status Twitter account. Below is what users saw when trying to access the Teams app or leverage any of its features.

7 Ways To Improve the Skills of Employees Remotely

Remote work has become a part of our present, and in the near future, it will attract almost all areas of our life into its comfortable environment. No one says that chefs will cook food for us in restaurants remotely, but the accountant, manager, managers, and some other employees can choose this path and take work outside the restaurant for a couple of days a week.

Unfuddle Time Tracking: Limitations, Alternatives

Unfuddle Stack is a popular software development project management tool that’s widely used by developers to manage large open source projects, among other things. It offers issue tracking, bug tracking, Git and Subversion repository hosting, and other team collaboration features to streamline your software project workflow. You also get a native time tracking functionality to track your projects and tickets.

Is your team using too many productivity tools?

Everyone has experienced it at some point. You’re sure that your teammate shared that key bit of information with you somewhere…but was part of a Jira issue? A comment on a Figma mockup? A long-lost DM between you, your teammate, and someone else a few months ago? If you spend more time hunting down the right information than you do actually using it, you may have a tool overload problem.