Teams | Collaboration | Customer Service | Project Management

June 2024

4 mind mapping methods to spark creativity

Reflect on the last time you had to sit down and think through something — whether it was a complex problem, an important project, or a new product feature. Your brain was likely a jumble of questions, ideas, tasks, and tangents. And while that buzzy creative energy is a good thing, it can be tough to make sense of all of the random pieces of information spinning in your head. That’s exactly where the mind mapping method comes in handy.

Find Out: Which Months Offer Five Paychecks (2024-2029)?

Suppose it is July, and when you check your bank account, you realize there is an extra pay you did not get in June. You are receiving three paychecks instead of the two paychecks, as usual. This is what you get in the world of five paycheck months. If you are paid bi-weekly, some months fall on 24 instead of 26, meaning that you will have one extra day to save or spend.

My timesheet two ways: Calendar and Sheet view

In an effort to offer multiple ways to easily manage, view, and log time across all projects and tasks, we’re thrilled to share that you now have two ways to view your timesheet. Calendar view and Sheet view will both provide customizable, flexible, and efficient time logging experiences to better match how you choose to log your time.

From Complexity to Clarity: Navigating Customer Support with TeamSupport

Businesses often find themselves entangled in the web of complex customer interactions and inquiries. As companies scale, the intricacies of providing consistent, high-quality customer support can escalate swiftly. That's where TeamSupport steps in, turning complications into simplified processes. With a laser focus on efficiency and clarity, TeamSupport streamlines the customer service experience.

What you need to know about Zendesk's AI-powered workforce management tools

Here's what you need to know about Zendesk's AI-powered workforce management tools. With Zendesk AI-powered workforce management, forecasting, scheduling agents, and tracking performance are a breeze. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

5 printable time sheets you can download (free templates)

Tracking employee work hours keeps you informed about attendance and where employees spend their time. It will help you calculate employee pay accurately while improving their productivity. So, how can you track employee time? Printable time sheets are one option. These are paper timesheets on which employees can note down their hours. To make this simpler, you can use a ready-made timesheet template. In this article, we’ll provide five different editable and printable timesheet templates.

Free employee attendance sheet templates (Excel and PDF)

Looking for a free employee attendance sheet template? If you need a surefire way to track your employees’ working hours while ensuring that they get paid correctly – you need an employee attendance sheet. An attendance sheet template will save your time and money when tracking the billable hours of your team. In this article, we’ll provide three useful employee attendance sheet templates to save you the hassle of creating a new attendance sheet from scratch.

How Remote Working is Changing the Way Leadership

How we work is changing, which means how leadership works are also changing. The rise of remote working has created new challenges for leaders, from managing teams across different timezones to fostering connections between colleagues who might never meet. But it’s not all bad news! The shift towards remote work can also present exciting opportunities for leaders to create more effective and efficient workplaces – if they know how.

Enterprise CRM Systems: Unlocking Success

As a business owner or sales leader, you understand the critical role that managing customer relationships plays in the success of your enterprise. That’s why having the right enterprise Customer Relationship Management (CRM) systems is essential. These robust solutions are designed to empower large businesses and organizations like yours to effectively manage customer data, automate sales and marketing processes, and ultimately drive growth.

Understanding Effective Employee Management System

What makes an effective employee management system? An ideal staff monitoring system is one where there is no room for intrusive monitoring, everyone is working in coordination, and the workflow is obstruction-free. Furthermore, you also require a healthy working environment. However, how do you achieve that? With so many complex projects and tasks for you to handle, achieving a perfectly managed system can be a challenge. You need the best Productivity Measurement Software for the job.

Get More Done: Task Batching for Peak Efficiency

Do you ever feel like your day is a whirlwind of constant task switching? You answer a quick email, then jump to a social media post, only to get sidetracked by a colleague’s urgent question. This constant context switching is a major hurdle in the business world. It can leave you feeling scattered, stressed, and ultimately, unproductive. If traditional time management strategies haven’t quite cut it, there’s a powerful technique waiting to be explored: task batching.

The Premium on Human Connection in the AI Era with Mike Robbins, Motivational Speaker & Author

This episode features an interview with Mike Robbins, motivational speaker and author. In this episode, Shawn and Mike discuss the limits of authenticity, how AI is affecting teams, and the difference between recognition and appreciation.