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It's National Work Life Week!

Well-being at work matters to us all and it's important for both employers and employees to have conversations that move towards us enjoying our working lives. After all, the idea that our working lives should be a drudge is archaic. Please find below expert commentary from technology leaders on how we can inspire a better workplace for all.

10 common management styles: Which one is right for you?

How you lead and interact with your team can be a balancing act even on a good day. It’s no surprise when there are so many factors at play. Some management styles may be more effective for particular team members, departments, or workplace cultures. Others may come naturally to you based on your personality, talents, or industry experience. Whichever approach you lean toward, it’s worth understanding all the common management styles.

The Ultimate Collection of Salesforce Alternatives for CRM

This blog is for you if you want to employ one of the Salesforce alternatives as your CRM system. If you are unfamiliar with Salesforce's reputation, you may be surprised to learn the below best CRM systems used compared to or as alternatives to Salesforce. Salesforce is a great CRM system that offers thousands of enterprises a standard-setting service, making it an indispensable tool in the CRM solutions league.

Want to amplify your organization's productivity? Remember these three words.

Want to improve productivity? Start measuring things. As a large-company executive, your remit is to solve complex problems that span the business while giving your department heads a shared roadmap. As such, three words matter more now than they have in some time: Measure. Review. Incentivize. With swaths of employees returning to the office, there’s a real opportunity for managers to activate “all-in” strategies for teams to contribute to company growth.

What is a data visualization dashboard?

A data visualization dashboard provides decision makers with a high-level view of their most important metrics. It combines numbers, charts, graphs, and other graphics designed to focus an audience on the metrics that matter. They can be helpful for spotting problems early, making decisions about where to allocate resources, and measuring progress over time.

How to Promote Self-Service to Your Customers

Most businesses maintain some sort of customer self-service tools, whether it’s a chatbot or guide bot framework or a collection of knowledge base articles. Chances are your business maintains some sort of a self-service option, but does your business do a good job of promoting that to your customers? Self-service provides customers the opportunity to solve a question on their own without directly involving your customer support team or help desk ticketing software.

6 Considerations When Creating a Remote Team Workflow

Like any manager, you’ll know that creating a remote team workflow can go a long way in determining the effectiveness of your team and the projects they take on. If a remote team workflow is too lax and vaguely defined, projects will fall behind schedule, and success will be hard to measure. If it’s too strict and rigid, it can make workers inflexible and create rifts between teams and their managers.

5 Zapier Integrations you Need to Boost your Service Desk Experience in 2023

Working with different tools and applications can help us optimize each process separately. As part of our tech stack, we’re used to having a bunch of specific apps that perfectly solve one need, but if they’re in no way connected, our work becomes less and less efficient. Luckily, Zapier integrations are here to make our lives easier. Native integrations are great, but software developers can only do so many.

Top 7 Content Collaboration Tools To Use

The struggle of creating high-quality content is real. Leading content needs merging various ideas from many brains on content creation, evaluation, and delivery. Even if you are a content trooper, you need a clear approach to connect with other team members, document their activities, and offer a home for all the information they generate. This is where content collaboration, or the concept of handling all aspects of content creation and diffusion in one place, is helpful.

10 Skills Every Boss Needs to Run a Remote Company Successfully

There are many benefits to running a remote company, on one side, you have access to a larger talent pool, you can save on office costs, and employees are happier and more productive when they work from home. But remote companies also come with their own set of challenges. The biggest challenge is making sure that the remote team is managed effectively. So, what makes a good remote boss? And how can you lead a remote team effectively?