Today, we’re spilling the tea on a slew of new features that will supercharge your team. From optimizing your intake process to automating routine tasks, here are our favorite upgrades debuting this month.

Imagine you have a great idea and a fantastic team to execute it. You are working hard to get returns for all your efforts, but that’s not working. Don’t worry! Just read along to wake up to your dream goal, streamline your workflows, and skyrocket conversions without working longer hours. Let’s go!

An efficient service desk is a major component of a great customer experience. When a customer has a query or they’re facing any issues with your products or services, they expect a quick solution. And any delay or inefficiencies within the help desk operations translates to a delay in resolving customer queries. This will frustrate your customers and create a poor customer experience. A clear help desk ticketing process flow can help you avoid this situation and create an efficient help desk.

If you are looking for a way to improve your company’s performance, customer service outsourcing is the ace under your sleeve! As a company owner, all the decisions you make can have a significant impact on consumer behavior. And, ultimately, your company’s profits. That’s why it’s so vital to offer good customer service at every stage of the customer experience. Be ready to build a customer support team!

Companies that excel at customer experience have been shown to drive revenues 4-8% higher than their competitors. This increase can be attributed to a variety of benefits that arise from improving CX. First, a great customer experience leads to higher loyalty rates. Second, 86% of buyers are willing to pay more for a great customer experience, according to research from PWC. Additionally, people who enjoy their customer care typically tell others about it.

The metasearch engine and travel booker integrates Slack with HelpDesk+ to reduce support response times from two days to two hours.

Do you know how to improve project visibility? ‍ When you have a clear picture of performance, this enables you to make informed business decisions and move forward in the right direction. After all, knowledge is power. If you can see all the different components of your project workflows, you can quickly identify potential issues and address these with speed. Project visibility is essential to all smooth-running processes. ‍

WhatsApp is one of the most famous mobile-first tools. The messenger started out in 2009 as an idea to send notifications to friends. At the moment, 1.5 billion people use WhatsApp for both personal and work-related conversations. The company has recently launched WhatsApp Business – a separate application for small companies. Steady progress in the business communication industry makes WhatsApp a rival for other team chat apps.

Business process outsourcing is contracting business processes to a third-party provider. By outsourcing specific business processes to a third-party provider, you can free up time and resources to focus on other areas of your business. The BPO can be a great way to improve efficiency and boost growth. In this blog post, we will discuss the benefits of BPO and how it can help your business succeed!

Effective Communication is one of the hallmarks of having a successful business. In today's world, with many varying styles and types of Communication, it can be quite hard to distinguish and check which of these are most effective. Oftentimes, businesses don't even know what style of Communication they use in the workplace, as these can grow seemingly unnoticed depending on the culture and the people involved.