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About Using Custom Fields

One of the great aspects of OneDesk is the level of customization it supports. With OneDesk, you can configure unique statuses, forms, workflows, and much more. Regardless of what industry you work in, OneDesk can be configured in a variety of ways to fit your needs. In today’s blog I’m going to talk about one useful feature you can use to configure your account.

Investing in Your Workforce: A Comprehensive Guide to Maximizing Employee Potential

Investing in your workforce can be one of the most significant drivers of business success. However, many companies overlook the importance of employee development and fail to realize its potential impact on the bottom line. According to a study by the Society for Human Resource Management, 75% of employees cite a lack of career advancement opportunities as a reason for leaving their current job.

8 Useful Template Ideas for an Hourly Planner

Working remotely can be more convenient, but staying ahead of your schedule in the comfort of your home may be a challenge. With so many opportunities to procrastinate or take up home errands instead of working, our performance at work can suffer. What can remote employees do to be better at daily planning and get on top of their productive efficiency? And this is when an hourly planner comes in handy.

Webinar Recap: 3 Pillars to Boost Employee Experience

Employee experience, put simply, is what it feels like to be in an organization. The goal of those entrusted with creating an optimal employee experience is to cultivate a work environment where everyone can flourish, no matter their location. A strong employee experience leads to an optimal work environment where your employees and your organization can flourish.

Employee Experience: The neglected pillar of future readiness for enterprise organizations

I’m hard-pressed to think of another period in my 20-plus-year career when future readiness was a higher, more urgent priority for enterprise leadership than it is today. A multitude of disruptive forces—ranging from experimenting with generative AI to prioritizing diversity, equity, and inclusion policies and programs to implementing hybrid strategies—are coming to a head, and we can truly only speculate about what the world of work might look like a decade from now.

ServiceNow Competitors (5 Options)

What are the best ServiceNow competitors? If you are searching for ServiceNow alternatives, you’ve come to the right place. This guide will break down the best alternatives to ServiceNow on the market. When it comes to managing workflows for enterprise operations, there is no shortage of tools for you to consider taking for a test drive. Let’s take a closer look at five.

Why digital communication matters for education?

In 2023, many schools and universities are increasingly leveraging digital communication to further the goals of effective teaching and assessment. However, many institutions are yet to implement such forward-looking changes. Their efforts are often limited by a lack of funding, outdated infrastructure, or resistance to change. Digital transformation is changing how industries and sectors work, bringing transparency, efficiency and speed to manual processes. The field of education is no different.

Making work from home sustainable

What is the difference between energy consumed by 1,000 employees in an office vs. energy consumed by 1,000 remote workers in their homes? It’s complicated. Companies that have performed a sustainability audit probably know how much power the office consumes. They may have designed the building to run on renewables or to conserve energy. They may have tracked recycling and composting. But when much of their workforce is remote, how can they evaluate their sustainability programmes?