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How AI and data analysis can help your business provide the personalised service customers demand

Businesses should know a lot about their customers. After all, most companies possess significant data about the people who buy their products and services. But here’s the problem: much of that data remains untapped. Not being able to harness the power of that data means companies face real danger.

Modern CX is long overdue in the passenger transport industry

Weary travellers who’ve been cooped up since COVID-19 are hungry for adventure in 2023. Despite economic uncertainty, 73% of people surveyed by Booking.com are more optimistic about travel than they were in 2022 and half say that investing in a holiday is a top priority. This travel boom is an opportunity for airlines, cruise companies and rail services to gain a foothold with high lifetime value customers.

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Software for Management Consultants: Maximize Productivity

With no shortage of software for management consultants to choose from, driving operational efficiency and hitting key business objectives has never been easier. In today's rapidly changing business environment, it's critical for management consultants to equip themselves with all the necessary applications and platforms to adequately support their clients. When management consultants have access to the right technology stack, it can immediately elevate service delivery and enable their clients to access higher service levels. To provide your clients with the best possible support, you should leverage a range of tools to transform your workflows and take your consulting business to new heights.

Streamline and Simplify SSL/TLS Certificate Monitoring

Hackers busily work night and day to find the tiniest hole in your security perimeter, so they can compromise your systems. Browsers are the most commonly used application on your enterprise network – and one becoming increasingly difficult to secure. Managing their security certificates became more challenging recently, but Exoprise’s easy to deploy SSL certificate monitoring solutions close up any holes. There is no doubt that your network is constantly under attack.

Agency profitability: What (and when) to share with your team

As Marcus Lemonis put it, “If you don’t know your numbers, you don't know your business.” But how well does the rest of your team need to understand the numbers? You want them to feel invested in your mission and have clear goals, right? And many employees value the kind of leadership that gives them full transparency into what’s happening with the business.

Breakdown in Communication: What is It and How to Deal With It

Do you know some companies don’t realize or admit they are suffering from communication breakdowns, which causes adverse outcomes like arguments between the teams leading to blame games, delays in deliveries, employees' poor performance affecting their morale, the noxious surge of customer complaints, and so on? The grievous problem is about the companies that don’t realize the breakdown in communication.

How a Boss can Reduce Employee Work Fatigue

Are you feeling exhausted after work? Do you find it hard to focus and get things done in the office? If so, you’re not alone. Many people suffer from work fatigue, which can be caused by several factors such as long hours, stress, and lack of sleep. We will discuss five tips on reducing work fatigue and increasing office productivity!

Best HR and Payroll Software in Bangladesh

Imagine you're a business owner in Bangladesh with a rapidly growing team of employees. As you hire more employees, managing their information, attendance, leave applications, payroll and other HR-related tasks become increasingly complex and time-consuming. That's where the best HR software in Bangladesh comes in to make your life easier.

How To Write A Project Proposal in 2023 (+ Examples & Templates)

Coming up with a project and completing it successfully is hard work. This hard work does not happen overnight, either. It takes tons of careful planning and strategic implementation from ideation to completion. But it all starts with a project proposal. Writing an effective project proposal can place any project in the fast lane toward success. But figuring out how to write a project proposal can be daunting. But it doesn’t have to be.

HaloITSM New Features Q1 2023

Despite a shortened release cycle, the first quarter of 2023 has seen several software updates released for HaloITSM, with various new features and integrations now available. We would like to take this opportunity to showcase some of the key new features that have been released during the fist quarter of this year. As an organisation, we would like to thank all of those who have provided feedback and suggestions for new features.