In today’s world, every person who wants to occupy his niche in the world of professions, to build a career, needs leadership skills. They must learn communication skills, self management skills, team management skills, agile project management skills, etc. How to do it? Taking into account the needs of the time and the fact that management is an integral part of any field, it is necessary to develop one’s self-management skills and use them effectively at work.

In the past 18 months, we’ve gone through a major transformation and growth, evolving from an intranet software company to a unified AI-powered employee experience platform company. We’ve focused on building a platform where employees can flourish, and feel connected, supported, and included. Today, we’re introducing our first brand evolution since our beginning. Our new brand reflects the heart of why we do what we do every day — people.

As a business owner, you know that remote employees can be a huge asset to your company. Remote workers allow you to expand your reach and grow your business without opening new offices. But what are the benefits of remote employees? And more importantly, what should you offer them to keep them happy and productive? This blog post will discuss ten great benefits you can offer your remote team!

If you’re like most Product Managers, chances are you’re spending far too much time tending to your product roadmaps. We’re not referring here to roadmapping in the strategic sense: reviewing your product roadmap, weighing priorities, making adjustments to timelines, updating strategic goals, discussing capacity levels with your teams, etc. That’s time well spent and there are no shortcuts for the decision-making that is exclusively yours.

As of 2022, all sizes of businesses face increased cybersecurity risks due to the rising number of remote employees, SaaS applications, and cloud services. To handle these complexities and protect all corporate assets from cyber attacks, businesses need various cyber security tools that will secure identities, devices, networks, and cloud environments. Let’s explain these modern security solutions and compare them.

For employers, monitoring employees’ performance can be a daunting task. It can be difficult to keep track of all the different people who work for you and ensure that they are doing their jobs properly, as it requires a lot of time and effort. However, with the ever-changing technology, there are now some great platforms and options through which business management can track their workforce and see their daily performance to have great visibility among their employees and their workflow.

Choosing service desk software is not an easy task. It usually takes months (if not years) to settle down on a solution, and a considerable amount of that time is spent gathering information on the different options out there. But since this data is scattered throughout the internet, we decided to create the ultimate ITSM tools comparison blog post.

It’s fascinating to witness how the traditional 9-5 workweek is transforming into a routine more adapted to modern life, less rigid, and more approachable. It’s good that with advances in technology and changes in the way we live our lives, business owners and managers are looking for a new way to structure the work week. In this line of thought, the 4-day workweek is becoming an increasingly popular option as more and more companies are seeing the benefits of this flexible schedule.

The ‘war for talent’ is as intense as ever. A quarter of a century since global management consulting firm McKinsey first used the term when highlighting the increasingly fierce competition to attract and retain employees, the global pandemic has taken the challenge to a whole new level, so much so that one global survey of almost 1500 C-suite executives and board members has revealed the issue is now the number one concern for business leaders.

Being a call center agent isn’t an easy job. They have to deal with customers day in and day out — often unhappy, angry, or dissatisfied ones. Additionally, the pressure of meeting targets can leave some feeling quite stressed. So how do you improve call center agent motivation? Don’t worry. In this article, we’ll give you 14 no-nonsense call center agent motivation tips to help you boost both remote and in-office employee engagement, leading to increased overall profitability.