Many KPIs are worthless. Here’s how to separate the good from the bad.

With the shift to remote work, businesses find it increasingly difficult to keep track of their agents’ productivity. Lack of visibility into agent performance makes it difficult to identify and resolve issues quickly. On the other hand, companies that ask their employees to work from the office face a new challenge: decreased engagement and productivity. Oftentimes, people leave their jobs for greater flexibility and a better work-life balance.

Running a business may have been your life’s dream. Being your own boss, making the decisions, and seeing your vision come to life is exciting and satisfying to say the least. However, properly growing a company can be challenging no matter how solid your product or service is. Maybe you need help with setting up the framework of fledgling departments, creating social posts for a major campaign, or meeting an unexpected client need.

Back in the 1930s, economists projected that technological and productivity improvements would make a 15-hour workweek possible in 40-60 years. Yet, here we are in 2022, sticking with the traditional 40 hours. The pandemic has reignited the debates regarding productivity and the importance of work-life balance. Moreover, many companies have been experimenting with introducing the 4-day workweek and yielding interesting results.

Humans and technology. Hollywood has long explored the relationship between the two, from synthetic intelligence in sci-fi movies like Ex Machina to androids living in alternate realities in HBO’s Westworld. In those films and television shows, technology is often depicted as being wildly disruptive, even malevolent. While Hollywood gives us exaggerated stories for entertainment, it does offer a lens into how technology and methodologies can upend how we live.

If you’re caught short and you’ve got deadlines looming, or a long-time employee has vacated their role, you need to decide whether you’ll outsource or look within for your next hire.

Workers on production lines, assembling industrial goods with wrenches is one image that usually comes to mind when people think of the manufacturing industry. But now that we’re in what’s being described as the Fourth Industrial Revolution, that visual is as outdated as the steam engine. According to the World Economic Forum, “the First Industrial Revolution used water and steam power to mechanise production. The second used electric power to create mass production.

In today’s world, every person who wants to occupy his niche in the world of professions, to build a career, needs leadership skills. They must learn communication skills, self management skills, team management skills, agile project management skills, etc. How to do it? Taking into account the needs of the time and the fact that management is an integral part of any field, it is necessary to develop one’s self-management skills and use them effectively at work.

In the past 18 months, we’ve gone through a major transformation and growth, evolving from an intranet software company to a unified AI-powered employee experience platform company. We’ve focused on building a platform where employees can flourish, and feel connected, supported, and included. Today, we’re introducing our first brand evolution since our beginning. Our new brand reflects the heart of why we do what we do every day — people.