Teams | Collaboration | Customer Service | Project Management

Messaging

Smarter Customer Engagement Flows with Courier's New Segment Integration

Having a clear idea how your users interact with your app — when they log in, which features they engage with, or which notifications they click on — can help you design a better experience and ultimately increase user engagement. But retracing your users’ steps across various integrations is a complex task. Customer data platforms (CDPs) like Segment seek to achieve it by aggregating event data from multiple sources in one centralized location.

10 best Twilio alternatives to engage with your customers

In this digital era, businesses must lean on innovative ways to communicate with customers as the world becomes increasingly connected. Twilio is one of the most well-known platforms for extending communications to multiple channels, including SMS and voice. However, did you know that several other alternatives to Twilio offer similar features and, in some cases, even more functionality?

Rocket.Chat - Secure and compliant collaboration platform

Rocket.Chat is the world's largest open source communications platform. Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners, customers, communities, and even platforms without compromises on data ownership, customizations or integrations. Tens of millions of users in over 150 countries and organizations such as Deutsche Bahn, The US Navy, and Credit Suisse trust Rocket.Chat every day to keep their communications completely private and secure.

Decode | Automate Push notifications with Flutter and Node.js with Mike Miller

- This workshop is designed for developers looking to learn how to automate push notifications in web and mobile applications in three steps: By the end of the workshop, attendees will have a solid understanding of sending and automation notifications from Node.js apps and be able to implement their newfound skills in their own applications.

10 best team chat apps in 2023

Unless you’ve been living under a rock, you realize that the way we communicate has changed. Instant chat solutions like WhatsApp, Viber, Telegram, and others are now the primary tools we use to communicate in our private lives. There are lots of advantages to these chat solutions. Almost everybody uses them, and it’s easy to reach your friends by texting, sending voice messages, or initiating a video call. Why would communicating with your work colleagues look any different?

Finding The Right Balance of Hybrid Work

What is hybrid work? A hybrid work model is a type of employment arrangement that combines elements of remote and on-site work. In a hybrid work model, employees have the flexibility to work from anywhere, irrespective of their office location but they are also expected to come into the office for certain meetings or to collaborate with colleagues. This type of work arrangement has become popular in recent years as technology has made it easier for people to communicate and collaborate remotely.

The Online Safety Bill: An attack on encryption

We all want to be able to address abuse on the internet. In the UK, the government is trying to achieve this through the Online Safety Bill (OSB). Developing such a bill is difficult as technology evolves far faster than legislation. But even allowing for that challenge, and that the OSB has some genuinely good intentions, the proposed legislation is still remarkably poor.

Develop a Motivational QOTD with Courier and GPT2

Motivational quotes were quite the rage back in the day when MMS & email forwarding were popular. I remember my parents forwarding me at the start of every morning. Fast forward to today, if you are lucky, you are part of some forward group on your messaging app of choice (Whatsapp, Telegram, etc.). Inspired by the same idea, today we are going to build a service that sends our friends and family an AI generated motivational quote-of-the-day.

New AI-Powered Content and Changelog to Create Great Product Notifications Fast

The Designer in Courier’s web UI is an intuitive tool for creating, modifying, and testing notification templates. It allows you to integrate notification design seamlessly into your overall workflow — regardless of your level of technical expertise. Today, we’re proud to present two new features in the Courier Designer.