Teams | Collaboration | Customer Service | Project Management

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onedesk

Styling & Whitelabeling Your OneDesk App

Mar 13, 2024 By Charlotte Rollert In OneDesk
Want to configure the appearance of your OneDesk app to fit your company or preferences? Premium and Enterprise members of OneDesk can now White Label their web application via the Style tab in Company Preferences. To access this feature, navigate to More Applications > Administration > Company Prefs. > Style. Here you can change the colors as well as the logo that appears for users of your OneDesk account.
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Apploye

Tekpon Selects Apploye as the Premier Time Tracking Software for Businesses in 2024

Mar 13, 2024 By Apploye In Apploye
Efficient time management is crucial for success in today's fast-paced business environment. Businesses are constantly seeking ways to boost productivity and streamline operations. This has led to a growing demand for efficient time-tracking solutions. In response to this need, Tekpon, a prominent online marketplace for software solutions, has carefully selected the best time-tracking software for businesses in 2024. And one solution stands out: Apploye.
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HaloITSM

XLAs - What They Are and How to Approach Them

Mar 13, 2024 By Stephen Mann In HaloITSM
Experience management is a hot IT service management (ITSM) trend, bringing with it experience level agreements (XLAs). However, if you’ve tried to find an agreed-upon definition of what an XLA is online, you’ll find that there isn’t one. Besides, as with service level agreements (SLAs) and service-level metrics or targets, the term XLA can also have multiple meanings. To help, this blog sheds some light on what XLAs are and how best to approach them.
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Apploye

10 Hybrid Companies Examples with Working Models in 2024

Mar 13, 2024 By Apploye In Apploye
Even if the 'Hybrid Working Model' was introduced in the early 1990s, it was accredited and accepted prodigiously during COVID-19. This pandemic has upside down the dynamic work culture, and businesses have transformed from in-office to remote work culture. Later on, this transformation sparked an ongoing dispute between employers and employees over the preference for working from home or returning to the office, ultimately leading to an agreement to uphold the hybrid working policy.
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A New Take on Platform Preferences - REWORK podcast

Mar 13, 2024 By Basecamp In Basecamp
David Heinemeier Hansson recently revealed that he's making the switch from Apple to Android and trading in his Mac for a PC. In this week's episode, cofounders of 37signals Jason Fried and David Heinemeier Hansson discuss the shift in direction, the events that led to the change of platform, and what the company overlooked by being focused on the Apple ecosystem. Rework is a production of 37signals. You can find show notes and transcripts on our website. Full video episodes are available on YouTube and X.
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flowace

21 Fundamental KPIs In BPO Call Centre

Mar 13, 2024 By Varun Kodnani In Flowace
How does BPO determine and weigh its metrics? Is it just by employing appropriate call centre KPIs, or is there more? Well, KPI, which stands for “Key performance indicators,” means measuring a company’s business’s development, performance, or position. Even though KPIs might vary from industry to industry, they are crucial to every business.
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Leapmax

What is Employee Analytics? Learn Key Metrics, Importance, and Tracking Methods

Mar 13, 2024 By Leapmax In Leapmax
Every organization wants to perform its best to survive and surpass the competition in this fast-paced world. It cannot walk by itself, it cannot run by itself, it cannot fall by itself, it cannot rise by itself, nor it can reach anywhere by itself! Put simply, every organization relies on its workforce to aim and fulfill its goals. This implies that a business’s performance is directly related to that of its employees!
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Designing with Miro: Unleash Creativity for Product Designers

Mar 13, 2024 By Miro In Miro
Step into the world of product design with Miro and discover how to elevate your creative process! This video is a goldmine for product designers seeking to integrate Miro's dynamic features into their design workflow. Covering everything from the basics to pro-level tips, we guide you through innovative ways to use Miro, making it an indispensable tool for your design projects. 🎨
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insightful

Why Workstyle Analytics is an Absolute Must for Managing Remote Teams (& What Tools To Use)

Mar 13, 2024 By Dora Ordanić In Insightful
Explore the world of workstyle analytics and discover how it revolutionizes remote team management. From boosting productivity to enhancing collaboration, uncover the benefits of cutting-edge remote employee time tracking software tailored for modern work environments.
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troop messenger

Tech Solutions Reshaping the Roofing Industry in 2024: Innovations and Efficiency Gains

Mar 13, 2024 By Archana Dasa In Troop Messenger
The landscape of the roofing industry is undergoing a remarkable transformation, driven by a commitment to efficiency and sustainability. This evolution is marked by the adoption of groundbreaking innovations, including self-healing materials and advanced digital tools, heralding a new era for smarter and more resilient roofing solutions. Contractors now leverage sophisticated technologies, such as drones for aerial inspections and 3D modeling for unparalleled precision in measurements.
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