Teams | Collaboration | Customer Service | Project Management

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9 Incident Management Benefits: Maximizing Efficiency and Resilience

Things you will learn in this article: In this era of exponential information technology expansion, the ever-escalating demands placed on modern businesses raise a fundamental question: Amidst this unprecedented growth in the IT sector, how can organizations benefit from incident management to support their operations effectively? With technology’s increasing complexity, we understand incidents are bound to occur.

Pop Culture Productivity: Strategies to Prevent a Dysfunctional Workplace as Seen in "Office Space"

Already scrolled through the funniest work memes when in work? Dive into some comic relief coupled with real-world insights to help avoid workplace dysfunction. Learn to effectively manage remote work teams (and in office) with insights inspired by "Office Space".

Employee Wellness and Mental Health in Remote Work: Strategies for Supporting Your Team

Managing remote teams presents unique challenges for employee wellness and mental health. This post explores the impact of remote work on employee well-being, and provides actionable strategies for managers to better support their remote teams.

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Service Watch and Desktop Virtualization

This article covers the benefits and instructions for deploying Service Watch Desktop for end-user devices and Desktop Virtualization platforms such as Azure Virtual Desktop, Windows 365, or Amazon Workspaces. The use of Virtual Desktop Infrastructure (VDI) is on the rise because of remote work, and increased need for security, and outsourcing. The rise of these environments brings the need to proactively monitor and troubleshoot remote virtual desktops - there are lots more moving parts, for sure.

Knowing Onshore vs Offshore Activities: Difference and Vitality

Today’s globalized business environment, business organizations need to optimize their operations constantly, reduce costs, and improve efficiency. Presently, two strategies have become highly popular: these are offshore vs onshore activities. Both the approaches are different and deliver services differently but they both have significant impact on an organization’s success. In this blog, we will understand the differences between onshore and offshore activities.

TikTok employees voice frustration over return-to-office tracking system

TikTok employees in the United States have expressed frustration and concern following the company’s introduction of a tool for monitoring office attendance and the imposition of disciplinary measures for non-compliance with new in-person work mandates. The move is part of an unconventional effort to encourage employees to return to the office, employing custom data-collection technology.

Worried a remote employee isn't working? 8 ways to know

When you manage an in-office team, it’s relatively easy to tell if an employee isn’t doing their job. You can simply stop by their desk or set up in-person check-ins. However, monitoring remote employees isn’t quite as straightforward. At Time Doctor, we’ve been growing our remote team for over a decade. We’ve learned a few things about encouraging remote employees to stay focused while giving them space to do their jobs.

5 ways to increase citizen engagement

Citizen engagement sounds familiar yet elusive. It’s not a wonder since it includes different methods, examples, and actions. Since every country has a different political system, there are radically different opportunities and resources to engage citizens. Encouragingly, governments across the world are digitalizing their public services in increasing numbers.