Teams | Collaboration | Customer Service | Project Management

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Top Reasons Why Companies Choose TeamSupport Over Other Customer Support Tools

In the realm of customer support software solutions, TeamSupport stands out for its comprehensive approach to managing the entire post-sale customer experience. This platform is designed with customer-centric organizations in mind, aiming to help them cultivate strong relationships with their customers.

11 Time Management Tools For Juggling Timely Deadline

You’re likely handling many projects at any particular time, regardless of what your business card says. It’s certainly a regular weekday if you’re calling a foreign client with Chanty while also sending out meeting invites and emailing your current reports to your boss. Multitasking isn’t just a hot trend; it has become the key to success. It’s not easy to manage so many responsibilities at once, but it’s relatively easier if you have great time management skills.

Rhythm of Success: How 90-Minute Focus Sessions Transform Your Workday

Get your team hooked on ‘90-minute focus sessions’ for optimal productivity. Reap the benefits, tackle challenges, and avoid workers' burnout by going with the flow. Elevate your team's effectiveness and well-being through strategic time management.

How Maarifa Solutions brings order to chaos with Zoho Projects

Maarifa Solutions, a human resource and payroll management company, has reaped tangible benefits after onboarding its teams into Zoho Projects. With a cost effective solution like Zoho Projects offering a wide range of features, Maarifa Solutions has been able to single out issues and offer systematic solutions, freeing up calendars to do things that matter.

Is Downdetector an Effective Monitoring Tool?

The internet has become an essential part of our lives, especially when it comes to business. Whether for work, communication, or entertainment, we heavily rely on the internet’s availability. However, when the internet goes down unexpectedly, it can be frustrating and disruptive. This is where Downdetector has become integral for many people in determining the status of an internet service.

Building trust and security at the intersection of AI and CX | Conversations with Zendesk Podcast

💡 On this episode, we’re joined by Joey Edwards-Lebair, Senior Customer Insights Manager at Zendesk. 🔋 Joey shares valuable insights into the evolving landscape of customer experience (CX) in the age of artificial intelligence. We discuss how AI is reshaping customer service, the importance of data privacy, and the future of voice communication in the digital-first era. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Understanding an Organization with User Behavior Analytics

The corporate world is changing rapidly. And with changing times, the need for technology is also increasing. Hence, modern technology works on the same lines to achieve maximum output. Furthermore, by using modern technologies in employee analytics, companies can influence the future of their business strategy. Currently, keeping a record of workforce analytics is a must for every organization.

ChatGPT for IT: 50+ best ChatGPT prompts for IT support and more

More than a year after the launch and wild popularity of ChatGPT, one thing has become clear: GenAI is smart and fast, but it’s only effective when you know how to use it. The wrong ChatGPT for IT prompts produce buggy, often inaccurate replies. The right inputs, on the other hand, can help IT pros accelerate their workflow and quickly troubleshoot problems.

Top 6 valuable certifications for aspiring product managers

Great product managers are made, not born. There are plenty of jobs out there where people can get by on talent and charisma alone. But a product management role isn’t one of them. That’s because the skills, experience, and competencies required to manage and make a great product are numerous, diverse, and overlapping. Some might come naturally, but others require hands-on experience and still others, formal training.