Teams | Collaboration | Customer Service | Project Management

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How to write requests for information (RFI)

RFIs, RFPs, RFQs: we know, it’s an acronym overload. But for many agencies, documents like these are core to their sales and operations processes. Like it or not, the “RFs” are a part of how business gets done. But all this alphabet soup can get a little nebulous. If you aren’t working with them every day (and maybe even if you are), it’s easy to lose track of what each document is there for. What exactly is an RFI, and when should your agency use one?

89% of companies retain the four-day workweek

The UK’s greatest experiment with a four-day work week has been not only effective but also revolutionary, marking a shift in working practices that is unparalleled and changing the modern workplace. After a year, an overwhelming 89% of the involved firms have decided to stick with the shortened timetable, with more than half deciding to make it a permanent alteration.

4 out of 10 employees call in sick from burnout

A shocking trend has surfaced in an era where the boundaries between work and life are becoming increasingly hazy, having a lasting impact on workplace dynamics and employee well-being. 4 out of 10 workers, or a hefty 40%, have called in sick due to burnout, according to a recent MetLife UK survey of 2,009 employees. This is alarming data. This information highlights the growing problem of employee burnout and highlights the pressing need to review present workplace policies and health care programs.

Mastering PI Planning in Miro: A Quick Guide for Agile Teams

Embrace the power of Agile methodology with our expert guide to PI Planning in Miro! This video is tailor-made for Agile teams looking to enhance their Program Increment (PI) planning process. We'll take you through using Miro as a dynamic tool for effective PI Planning, ensuring that your team can collaborate, plan, and execute with maximum efficiency.

Workplace productivity statistics

Workplace productivity is rising around the world, but two forces driving increases could also send productivity over a precipice if they’re not expertly managed. That’s the message from the latest workplace productivity statistics. Data from analysts, news outlets and organizations shows that companies are finding their feet and focusing on the future. But the world around them has changed.

Solve UC Problems Before They Cost Money

In this webinar, we discuss the high cost of UC&C application issues, and the impact these issues have on organizations. We'll be doing a deep dive of the amount of tickets organizations receive, the amount of time these tickets take to resolve, some real customer examples, the typical steps taken with and without Exoprise, and the ROI of real-user monitoring.

69% of employees fear return-to-office challenges

Employees are feeling both nervous and resilient about the shift from remote to in-person operations as businesses around the world progressively restore traditional work conditions. Genius Consultants has released a survey that highlights the changing nature of the workplace and indicates that most employees are preparing for the difficulties that come with this change. Here’s a closer look at the data and opinions that characterize the return-to-office movement as it exists now.