Operational efficiency is crucial to the success of your company. Improving efficiency is a combined effort of measuring and refining processes, employees, technology, and financials. The goal is the continual improvement of these aspects to maintain and increase your business’s operational efficiency. Do you want to learn more about enhancing your operational efficiency? Check out StartingPoint, the platform for customer success and service management!

Did you know you can run an Agile team with Asana? Though Agile is a popular lean project methodology for product, engineering, and software development teams, any team can run Agile processes with Asana. Whether you’re building Kanban boards, running Scrum sprints, or using another Agile philosophy, try these templates to get your team started with Agile project management in Asana.

In different parts of the world, it is lawful to track the working time of employees. Take, for instance, according to federal law in the United States as stipulated by the Fair Labor Standards Act(FLSA), employers should have records of every hourly employee, showing the number of hours they log in each day and workweek, the date and time the workweek began, hourly pay rate, regular income, overtime earnings and overtime hours logged in.

Searching for the best online time and attendance software? Tracking time and attendance is essential for any business. It not only gives an accurate measure of employee time but also improves productivity, streamlines payroll processes, and boosts morale. However, you can’t track time and attendance using a time clock, pen, and paper. Timekeeping software is the better option here. But with hundreds of tools available in the market, which should you use?

Combination of no. 1 CRM platform with the most innovative enterprise communications platform creates the operating system for the new way to work

We released Zulip Server 3.3 today! This is a bug fix release, containing a few cherry-picked changes since Zulip Server 3.2.

The way we live and work has changed significantly in the last year. One aspect of our work lives that has taken a hit is the way we collaborate with our colleagues and clients. The process of reviewing content and providing feedback may have been done face-to-face in the past, but this won’t be possible in the near future.

In business and in life, making a decision is easy when you’re working with a true partner and together can weigh all the factors involved towards making the right decision. In a specific example, the same can be said when it comes to making decisions that impact your B2B customer support teams’ success. As a customer support leader, you have to make a million decisions a day, and many, if not most of them, involve helping to solve customer issues.