Teams | Collaboration | Customer Service | Project Management

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Who Knew Email Subjects Are So Complicated

Did you know that email subjects, by default, only support 127 characters?! I didn’t, and I ran into a “fun” puzzle of a problem earlier this year when a client of ours noticed a problem with Courier-built emails in Microsoft Outlook. Small rendering issues and bugs like this can give the wrong impression to a recipient of an email. It can make the end user feel the product they are using is poorly planned or not tested.

Asana Focus & Flow Summit featuring Adam Grant

In a distracted world, finding focus and flow is essential. The Focus & Flow Summit brings together today's leading thinkers on mindset, habits, purpose, and productivity. Plus, Asana's Head of Product Marketing demoes Asana's newest product features designed to align your attention with your intention so you can focus on the work that matters.

How Sharpist is using Miro to scale employee well-being

Sharpist is on a mission to create a healthier, more self-aware global workforce. CEO and Co-Founder, Hendrik Schriefer, describes Sharpist as “the first platform of its kind bringing your employees a personalized and effective way to learn and grow.” With a network of over 500 internationally certified business coaches, Sharpist provides digital coaching in the form of video, microlearning, and personalized e-learning modules from MIT and other world-renowned experts.

How to disrupt endless meetings and turn ideas into action

In this panel discussion, learn about three inspiring real-world workshops from employees at Wily, a design sprint agency, and students and staff from Winthrop University. Watch as they share best practices and lessons learned on redesigning experiences for the post-Covid environment and organizational issues related to diversity, equity, and inclusion.

4 Reasons Why Collaboration is Crucial for Exceptional Customer Service

Offering outstanding customer service is critical if you wish to retain customers and grow your business. However, exceptional customer support is more than just providing answers to user queries. It is, in fact, a part of the promise you make to your customers – it is the voice and face of your company.

3 ways data silos impact your business (and how to knock them down)

It’s impossible to provide great customer service without great customer data. You can’t give people the white-glove treatment if you don’t know anything about them. Especially in today’s data-driven world, companies need to leverage their customer data to make informed decisions and improve their business. Yet some organizations struggle with outdated or insufficient information. Other brands capture plenty of data but fail to connect it all.

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Cognitive Biases in Product Management

A product journey is typically fraught with many technical, analytical, and design challenges. Your biggest defense against these challenges is a rock-solid team with passionate team players who are excited about learning and solving problems. While someone's years of experience, unparalleled technical knowledge, or effortless business acumen can seem fool-proof, it's important to remind ourselves that we are, in fact, human.

Simpplr ranked as a "Market Leader" in Employee Intranet Software by Featured Customers

FeaturedCustomers, a customer reference platform for B2B business software & services, has just released their Spring 2021 Customer Success Report for Employee Intranet Software category and Simpplr is proud to announce that we’ve been recognized as a market leader. Market Leaders are vendors with a substantial customer base & market share. Market Leaders have the highest ratio of customer reference content, content quality score, and social media presence relative to company size.