Teams | Collaboration | Customer Service | Project Management

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Microsoft Teams Health Dashboard

Aug 2, 2024 By Exoprise In Exoprise
In this dashboard tutorial video, we will walk you through building a Teams Health Dashboard by combining the collected metrics for CloudReady Synthetics and Service Watch Desktop. The Teams Health Dashboard provides users with a holistic view of Microsoft Teams availability and performance. When an issue occurs, users can quickly review the Teams Health Dashboard and identify whether the issue is limited to an office or affecting Microsoft Teams as a whole.
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Simpplr

Simpplr's newest product features and updates: Accelerate efficiency with AI Assistant, improve communications, analytics & more

Aug 2, 2024 By Matt Rawls In Simpplr
From a personalized AI Assistant to transform self-service to expanded mobile notifications that boost newsletter engagement — here’s what you need to know about Simpplr’s latest product releases.
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Leapmax

The Top 10 Ways to Improve Business Performance

Aug 2, 2024 By Leapmax In Leapmax
In this fast-moving environment, organizations are constantly looking to enhance performance. When used in real life, business performance improvement offers many ways to make things run more smoothly and make the most of the resources you have to boost productivity. While improving business performance is possible, certain points need to be considered and implemented as and when needed. This article is about improving business performance.
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exoprise

How to Monitor Your Email Services

Aug 1, 2024 By Jorge Martin Joven In Exoprise
Verifying email performance is more than the basic understanding of message flow. Outbound mail in the form of Simple Mail Transfer Protocol (SMTP) and inbound mail through MAPI or Microsoft's Graph API only parts of email systems to monitor, usually through pings or basic delivery confirmations. Often, once email is moved to Exchange Online, even basic visibility of mail flow and reliable delivery is lost. Many subsystems go into efficient email deliverability, especially once multiple email hygiene providers are added to the mix.
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rocket.chat

7 critical challenges to civic engagement and how to deal with them

Aug 1, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ Citizen engagement helps sustain the well-being of the communities we inhabit, facilitating direct dialogues, and co-creating solutions for better governance. A report by the American Psychological Association indicates that: Engaged citizens are more likely to contribute to the overall quality of life, including factors like public health and education. Yet, many argue that civic engagement is waning in this day and age. Young adults are becoming less involved in the decision-making process.
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teramind

Maximizing Efficiency: A Guide to Workflow Optimization

Aug 1, 2024 By Teramind In Teramind
Think of a process that’s been taking too long to complete, costing too much to execute, or, even worse, constantly failing to deliver higher-quality work. Maybe that’s sales outreach in a retail company, proposal writing in a marketing agency, customer onboarding in a tech startup, procurement in a manufacturing firm, invoicing in a service industry, employee onboarding in a corporate setting, or accounts payable in a financial institution.
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teramind

Workload Distribution Demystified: A How-to Guide

Aug 1, 2024 By Teramind In Teramind
A team member with no tasks on their plate might scream “overstaffed project.” However, it might otherwise mean other team members are dealing with a heavy workload. And this is what you don’t want to see when managing workloads—an unbalanced workload distribution. Uneven workloads are unfair and financially ineffective.
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Actionable Alarms Dashboard

Aug 1, 2024 By Exoprise In Exoprise
In this dashboard tutorial video, we will walk you through building an Actionable Alarms dashboard. This dashboard provides users with the visibility they need into the status of their SaaS solutions as well as how their end-user devices are performing. Dashboards allow combining both CloudReady and Service Watch data into a single pane of glass for visibility. Utilizing the Alarm widgets, users can quickly identify what issues need to be investigated while quickly being able to access the affected resources for review.
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