Want to win more clients (& keep them longer) in 2024? Of course you do! Offering a free benchmark consultation as part of your sales process might just be the key to doing both this year. In this episode with Chris Nault, Founder & CEO of Growth, he breaks down the process and results from his agency's 5-week experiment of adding a benchmark consultation into their sales and renewal processes. In this episode, you’ll hear from Chris.

Maarifa Solutions, a human resource and payroll management company, has reaped tangible benefits after onboarding its teams into Zoho Projects. With a cost effective solution like Zoho Projects offering a wide range of features, Maarifa Solutions has been able to single out issues and offer systematic solutions, freeing up calendars to do things that matter.

You've always been able to move individual items from one Basecamp project to another — a message, to-do list, or card. Now you can move an entire tool from one project to another. Maybe you're breaking a larger project into multiple, smaller projects. Or perhaps you want start a tool in a private project before sharing it with a group. With the new Move Tools feature, reorganizing your projects just got easier.

💡 On this episode, we’re joined by Joey Edwards-Lebair, Senior Customer Insights Manager at Zendesk. 🔋 Joey shares valuable insights into the evolving landscape of customer experience (CX) in the age of artificial intelligence. We discuss how AI is reshaping customer service, the importance of data privacy, and the future of voice communication in the digital-first era. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.