Teams | Collaboration | Customer Service | Project Management

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7 best sales dashboard software & tools to use in 2024

The best sales leaders know how important it is to stay on top of metrics and sales KPIs. In fact, McKinsey research from 2022 showed how taking a robust, data-driven approach to B2B sales can increase sales growth as much as 25%. Choosing the right sales dashboard software is not always easy, with many different tools on the market which are better (and worse) for different business types.

Creating a Legal-Aware Culture: Training Strategies for Employees

Did you know that 70% of employees lack a basic understanding of key legal terms and concepts? This alarming statistic highlights the importance of creating a legal-aware culture in the workplace. Implementing effective compliance training strategies can not only mitigate legal risks but also foster a more informed and responsible workforce.

How to Asana Find anything with Advanced Search 1

Search in Asana is as simple as typing into the search bar in the top bar. Refine search criteria and start creating reports with advanced search. You can search anything from completion date and assignee to custom fields and task creator (and more.) You’ll get a list of tasks, projects, and conversations that match your criteria.

Escaping the Founder's Trap: Transitioning from Start-Up to Scale-Up

Leap beyond startup challenges with Insightful’s employee time tracking and computer activity tracker. Learn how to delegate effectively, embrace new ideas, and scale your business with strategic leadership. Explore our guide on transitioning from a startup to a scale-up and empower your team with the best productivity tools for managers.

Optimizing macOS Digital Experience

In the realm of tech diversity, organizations face the formidable task of delivering flawless digital experiences on many devices and operating systems. The performance and reliability of these disparate systems, and their networks, significantly impacts user experience, be it web browsing, application sharing, or remote server operations. Among these challenges, macOS, Apple’s widely adopted operating system, holds particular challenges when it comes to optimizing experience and networking.

Enhancing Project Management: Insightful's New Integrations with Trello, ClickUp, and Asana

Discover how Insightful's latest integrations with Trello, ClickUp, and Asana transform project management, offering seamless workflow, enhanced time tracking, and data-driven insights.

Benefits of subject matter experts (SMEs) in BPO call centers

While subject matter experts (SME) are always in high demand among KPO services, BPO and other related businesses too can benefit significantly from them. An SME in BPO provides much-needed expertise to efficiently carry out a business function and helps with the smooth transfer of knowledge within the company. As a call center, contact center, or BPO provider, if you’re considering dedicated SMEs for your team, this article is for you.

What is Change Management & Why It Matters

Change is a constant in any business, and managing change effectively is critical to an organization’s success. Change management is the process of guiding individuals, teams, and organizations through transitions. Successful change management involves a well-defined strategy that enables businesses to manage change efficiently, minimize disruptions, and achieve effective outcomes.

Consultation fee: Determining the value of your expertise

Determining your consulting rates can be anxiety-inducing, but it doesn’t have to be. The price tag you put on your services isn’t just a number — it’s your value. Setting your consultation fee can be an empowering opportunity to showcase your worth and set yourself apart in the competitive market of service agencies. Your expertise is valuable. If you need help determining just how valuable, you’re in luck.

What Is ITIL Problem Management in ITSM?

As an organization, you rely on technology to drive business success and deliver efficient operations. However, IT service disruptions can pose a severe threat to this success, leading to lost revenue, decreased productivity, and poor customer experience. This is where problem management comes in. Problem management is a vital process that aims to ensure stable and reliable IT service operations.