The pandemic has made Unified Communications and Collaboration (UCC) Platforms like Microsoft Teams essential for remote work. As organizations rely on Teams (and similar applications) for meetings, user experience becomes critical. Many DEM solutions promise effective Microsoft Teams monitoring. However, many such solutions lack data acquisition to measure and quantify results. Many DEM tools struggle with the nomadic nature of work today and can't capture or partition metrics depending on where employees work; hybrid, at home, or at the corporate HQ. This article assesses the effectiveness of performance monitoring compared to other solutions.
Goal alignment is an essential part of developing long-lasting relationships with customers and clients. For instance, if you are offering consulting services, it’s important to make sure that you are on the same page as your clients from the outset and have a solid understanding of their needs. When both parties are fully aligned with set goals and outcomes, you leave no room for hidden surprises further down the line.
In the last few years, we’ve seen Rocket.Chat grow from an open source messaging platform to a fully-featured, extensible, secure and compliant collaboration platform used by many of the world’s most regulated and security-conscious industries. As a Commercial Open Source Business, during this time, we have added a wide range of premium capabilities that help organizations work more efficiently, communicate with their customers effectively, and extend Rocket.Chat intelligently.
Knowledge Process Outsourcing (KPO) companies offer knowledge-specific services like market research and data processing. They enable businesses to access a talented workforce and cutting edge technology for niche services. But you can only make the most out of knowledge process outsourcing if you choose the right KPO firm. For that, you need to study their services and the industries they specialize in. In this article, we’ll explore the top 14 KPO companies in detail.
Among the various methods of communication in the workplace, emails play a pivotal role in keeping members of your organization and teams informed on important updates. That’s why the ability to convey messages effectively through emails is a valuable skill. For one, effective workplace communication is the cornerstone for collaboration, clarity, and cohesive team dynamics.