Teams | Collaboration | Customer Service | Project Management

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Top 7 Field Service Management Software in 2023

If you run a field service business, you should already know how hard it is to retain customers, improve internal operations, and make more money at the same time. Managing a field service business comes with its own set of difficulties in the busy and changing world. Organizations have to deal with not only complicated logistics and teamwork, but also the high pressures of a very competitive industry. That's where field service management software enters the scene.

The ultimate guide to crafting a powerful digital marketing contract

How hard have you worked to make your digital marketing agency a success? You probably need a nap now just thinking about it. But don’t shut your eyes yet, because we need to talk about digital marketing contracts — a key element of agency success. No matter how hard you work, a weak marketing services agreement can tank your efforts, erode your profit margins, and even threaten your agency’s long-term viability.

CSAT Score: Everything You Need To Know About Customer Satisfaction Scores (Updated March 2022)

Editor’s Note: The CSAT Score article was originally written on March 27th, 2022 and was most recently updated for relevance and clarity on June 30th, 2023. Every company wants to grow. The easiest way to do that is to keep your existing customers. To retain customers, you need to make them happy. Happy customers turn into long-term and profitable loyalists. And in short, long-term and profitable loyalists go a long way toward improving your CSAT score.

Become The Most Productive Entrepreneur with Workstatus

Unlock your productivity potential and become the most successful entrepreneur with Workstatus! Say goodbye to wasted time and hello to efficient time management, seamless task management, powerful collaboration tools, and valuable productivity analytics. Join the league of highly productive entrepreneurs and transform your business. Watch the video now to learn how Workstatus can revolutionize your entrepreneurial journey!

Beyond Clocking In: Future of Time Tracking in Remote and Flexible Workforces

As flexible and remote work arrangements continue to gain prominence, traditional clocking-in and out methods no longer suffice. The future of time tracking lies in embracing innovative solutions that cater to the unique challenges of remote and flexible workforces. Only 39% of companies have modern work arrangements to facilitate remote work culture.

Asana with Time Tracking Tools: Solutions for Project Managers in Remote Teams

As remote work continues to gain traction, project managers are faced with unique challenges in managing team productivity and ensuring efficient time tracking. Asana, a popular project management tool, offers a range of solutions and features to address these concerns. In this article, we will delve into the solutions and use cases for Asana’s time tracking tools, providing valuable insights for project managers working with remote teams.

Why Employee Computer Activity Monitoring Software is Essential for Managing Remote Teams

With the rise of remote work, many organizations have transitioned to managing their teams virtually. While remote work offers numerous benefits, such as increased flexibility and reduced overhead costs, it also presents unique challenges for managers. One of the biggest concerns for managers is ensuring that their remote employees are staying productive and focused during work hours. This is where employee computer activity monitoring software comes in.

How AI will Help Businesses Understand Customers Better l Conversations with Zendesk Podcast

On this episode, we’re joined by Cristina Fonseca, Vice President, Product at Zendesk. Cristina shares her expert insight on how AI will impact customer service and what it takes to deliver a personalized experience that keeps customers engaged.