In today's ever-changing digital landscape, communication methods have experienced a significant shift. While businesses have embraced digital communication platforms for building faster, agile connections with customers, governments have adapted considerably slower. Stringent regulations pertaining to data protection and a lack of funding have also made the digital transition difficult.
In today's dynamic environment, the importance of board meetings cannot be overstated. Board meetings serve as the crucial platform where these leaders convene to discuss, deliberate, and make critical decisions that shape their businesses’ futures. In this guide, you will learn everything you need to know when conducting board meetings, from the discussion points to the best practices.
It’s been a little over a year since we launched Miro’s Developer Platform 2.0, and what a year it’s been! We’ve done a lot in this time — from bringing the vision of a brand new platform from Beta to GA, to introducing dozens of new features and capabilities. What better time to look back on all that’s been accomplished than our one-year platform anniversary? 😎
As we find ourselves in today’s dynamic and constantly evolving digital work landscape, we must go beyond conventional surveys to accurately capture employee sentiment. Companies relying on outdated methods are left clueless and struggle to address problems that are unclear. This makes them hard to address and nearly impossible to resolve.
The pandemic dealt some heavy blows to the retail industry. Lockdowns, short tempers and supply chain issues were just a few of the challenges that business owners have faced over the past three years. But retailers who got creative – and engaged with their customers in new and innovative ways – surged past the competition. Learn how to boost your retail CX with Zendesk and AWS.
The support tech stack has undergone a significant shift since the early 2000s. The backbone of a support organization today is having one of the best help desk software solutions. In today’s business environment, help desk software is a powerful platform that streamlines the entire support process. In this post, we’re going to dive deep into these solutions.
This comprehensive guide explores the top six customer service training software platforms of 2023, their unique features, and how they can help your team enhance their problem-solving skills, professionalism, and understanding of your business. Discover how software to monitor remote work like Insightful can assist in identifying training needs and evaluating training effectiveness.
