Enabling team collaboration has been core to Miro’s vision since day one. And, with the emergence of hybrid work, we’ve seen exciting new opportunities to innovate and build new products and solutions.

Professional service projects are different animals than “normal” projects. While both offer challenges, professional service firms must meet their internal goals AND the client’s expectations. More companies and more people involved usually equates to greater risk. This article is your ultimate guide for understanding professional services, why companies use them, and the challenges professional service firms have in common.

Interested in a toolkit for managing remote workers? Since the pandemic, many companies have allowed their employees to work from home. Now, if you’re new to remote work, figuring out how to manage your remote team can seem daunting. However, with the right remote work toolkit, managing your distributed team should be a piece of cake! In this article, we’ll show you the tools you need in your managing remote workers toolkit and highlight their key features.

Brainstorming is a creative problem-solving technique that involves generating ideas and solutions through a group discussion. It’s usually a messy meeting where notes are flying around, people are speaking over each other, and in the end, solutions are lost in the chaos. Brainstorming, however, is an essential tool for businesses, teams, and individuals to come up with fresh ideas, solve problems, and improve processes. But how can businesses effectively brainstorm?

Invoicing and payment are often the final chapters in the story of a project, and just like with any great book or movie, a good conclusion makes all the difference. The value of getting paid on time for work delivered cannot be overstated, as it is vital to your business’s cash flow and your ability to forecast revenue successfully.

If you have been following the news over the last few months, you will agree that the buzzwords for this year are – inflation and recession. Yet, even in these turbulent times, delivering an excellent digital employee experience (DEX) remains an essential aspect of IT. As organizations continue to add various collaboration, communication, and end-user technologies to the mix, new problems will surface.

Research reveals that 71% of employees report their team is innovative when they have flexibility in working options, compared with 57% without it.

Firing a client will be your reality. Good businesses have standards, and you’re bound to run into people who don’t meet them. A client speaks horribly to one of your team members. A client approaches an employee and attempts to hire them outside of your services for additional work.

Going into the New Year, businesses need to understand trends shifting their competition’s business and how consumers and clients engage with their vendors. In addition, with the landscape of customer service changing so much over the past few years, client expectations and the goals of the businesses that serve them are also changing. Many of these trends are responses to the noticeable economic and social changes happening worldwide, while others have remained consistent over time.