Teams | Collaboration | Customer Service | Project Management

August 2024

Advantages Of Nearshore Agile Development: Why Companies Are Choosing This Approach

Agile methods are a set of project management practices. These practices arise from a flexible approach that provides the structure and principles of management. But before starting to transform project management in an organization, it is necessary to fully understand the advantages and disadvantages of Agile methods. Nearshore consists of outsourcing the company's activities to service providers located in geographically close countries and in the same time zone.

Personalizing SaaS Customer Support with AI

As artificial intelligence continues to change the landscape of the digital world, every industry is impacted differently. Software companies face a unique challenge in managing ever-evolving feature updates and complex technology. With AI, service can be simplified and support can be streamlined. At TeamSupport, we know the value of scalable support solutions. Our AI elevates our robust platform and all it has to offer, while maximizing the digital transformation industry-wide.

How To Set SEO Goals & Objectives?

The value of effective goal-setting is hard to underestimate. Whether in work, life, sports, or business, this process helps guide the process and pre-determine success. The same is true for search engine optimization. No matter how complex it may seem, it becomes simple with well-defined SEO goals. Why does it matter so much, and how do you create objectives that drive your business further? Read on, and we’ll answer these questions and give you practical tips for achieving the desired results.

Time Management for Employees: Key Challenges & Benefits

97 Are you constantly racing against the clock to complete tasks, attend meetings, and manage your team? Time management is one of the most crucial skills a manager should possess to ensure the team is productive and not stressed out. Here, you will find out about the main challenges of time management, the advantages of time management, and the tips to manage time effectively. Uncover how to increase your productivity and decrease your stress levels through better time management practices.

Geckoboard's Zendesk integration in detail - share live ticket data with your team in minutes

With Geckoboard’s Zendesk integration, it’s easy to build real-time dashboards to share with your agents to keep them sharp and motivated throughout the day. Designed for desktop, TV and mobile.

Geofencing Management Software: The Complete Guide

Creating and managing geofences through geofencing management software is beyond employee monitoring these days. If used to its maximum potential, this technology can become the most valuable asset of your organization. However, the issue is that most of us are either unaware of it or just using it like a normal tool. But we can do so much more with geofencing software. It is useful not only for on-field employees but also for your remote and in-office employees.

Developer workflows on Atlassian Cloud | The Developer's Edge | Atlassian

In this video, I’ll walk you through a connected developer workflow on the Atlassian platform, with a focus on Bitbucket cloud. I’ll show you. How Bitbucket and Jira work together to keep teams in sync and reduce context switching. The pull request experience including AI functionality. Walk through our built-in CI/CD functionality and how you can build an end-to-end delivery workflow. How code is connected seamlessly across Atlassian tools, including Compass and Jira Service Management.

Time Champ's New Task Timer | Quick Overview

Struggling with missed deadlines and poor visibility into team productivity? Time Champ's task timer is your solution for real-time tracking and detailed work log reports, designed to enhance productivity across your organization. In this video, we delve into how the task timer can help you track task time, manage time effectively, and ensure every minute counts towards your goals.

7 community engagement platforms improving government-citizen interaction

‍ The way governments interact with their citizens is evolving rapidly. Community engagement platforms are powerful tools that increase the reach and enrich the nature of civic participation. These platforms are digital solutions designed to facilitate collaboration between government bodies and the public they serve. Citizens can voice their opinions, access information, and participate in decision-making processes.