Teams | Collaboration | Customer Service | Project Management

November 2024

How Strong Passwords Prevent Data Breaches in Remote Teams

Operating in a decentralized work environment requires real-time collaboration that is effective, efficient, and secure. But how do you ensure the last part when your team relies on remote logins to access cloud-based business data, share sensitive information, join virtual meetings, and handle financial transactions? The answer lies in two key factors: strong passwords and effective password management.

Features of Mobile App Promotion: How to Choose a Marketing Agency

Your app is ready. The idea is brilliant. The functionality is top-notch, and the design is impressive. But all this work can only be noticed if you tell the world about your product. At this stage, the most challenging part begins. Thousands of new players enter the mobile app market daily. The competition is colossal, and without the right marketing strategy, your efforts can drown in a sea of similar products.

Rethinking communication: The benefits of an email-free environment with Ellen Maier

This episode features an interview with Ellen Maier, Human Resources Director at Zignaly. In this episode, Shawn and Ellen discuss creating trust within a remote team, the importance of personal connections in the workplace, and benefits and practices of being an email-free organization.

5 private chat platforms for secure business communication

Did you know that the cyber workforce grew by 15% because privacy concerns and data breaches are becoming more prevalent? This highlights the need for businesses to adopt a private chat system and prioritize secure communication. For instance, IBM noted that the average cost of data breaches reached USD 4.88 million in 2024. Moreover, about 62% of ransomware and extortion incidents had a median loss of USD 46,000 per breach.

The Definitive Guide to Creating an Internal Communication Strategy

Many managers and business owners fail to develop an internal communications strategy. This might not be an issue for a small team where everyone has a similar understanding of what is expected. However, as a company grows, developing a coherent internal communication strategy becomes more important. Without a clear internal communication framework, larger organizations risk facing inefficiencies, misaligned priorities, and even employee dissatisfaction.

5 Surefire Ways to Master Teamwork Skills

Whether you are having a teamwork online or in-person, it is the key to successful business in most companies. Why? Let me explain. All companies unite diverse areas into large and small groups. Joining the efforts of all team members makes it possible to complete tasks most effectively. When people collaborate, they often bring their unique strengths and perspectives to the table, creating a more dynamic and innovative environment.

8 Effective Brainstorming Techniques to Inspire Brilliant Ideas

Brainstorming sessions are thought to occur mainly in tech company settings. After all, that’s how they come up with all of those ideas for new apps, right? In reality, many businesses take advantage of brainstorming. It helps them come up with new products and services, as well as ways to market their already existing products. If your company’s brainstorming techniques end up with poor results, then it’s time to branch out and try some of these effective brainstorming techniques.

What's New: What we launched in November 2024

This month we have been busy making some exciting updates to your Miro experience. From organizing your workspace with Spaces to making decisions faster with built-in Video Calls, and supercharging collaboration with Intelligent Widgets, there’s a lot to explore. Scroll down to take a look at What’s New in Miro this month.

Achieving Maximum Test Coverage in Minimum Time with No-code Test Automation Tools

High test coverage is critical for detecting software bugs and avoiding adverse events. Businesses need to employ test automation to improve coverage and software quality. In this post, we'll look at the potential of test automation and how it can take your test coverage to new heights.

5 Tips to Improve Cross Functional Collaboration in a Remote Team

Cross-functional collaboration is vital for the success of a remote team. Unfortunately, according to a study published in the Harvard Business Review 75% of the time, a cross-functional team is dysfunctional. Yet, OWL Labs claimed that in 2019, individual contributors in the United States were 20% more likely than average to work remotely full-time.

SaaS Customer Onboarding: Strategies Every Startup Can Learn From

Eminem You have only one chance to make the first impression. Successful customer onboarding, is your opportunity not only to draw users’ attention to your product but also to make them stay, converting into long-term paying customers. Moreover, it’s up to you to decide whether to capture this opportunity or just let it slip.

Insights from the Ragan Future of Communications Conference: 5 takeaways to revolutionize your internal communications

I’m fresh from the Ragan Future of Communications Conference, and I have to say it’s always refreshing to gather with other internal communicators. The unspoken sense of shared experience can be felt from the start.

Workplace solutions for the next pandemic: Loneliness

Loneliness at work has become a growing crisis. As people juggle remote, hybrid and in-person setups, feelings of isolation can creep in — even in busy environments. Creating meaningful connections in the workplace is key to fostering belonging and supporting both individuals and teams.

SaaS Content Marketing: How Chanty Got from 0 to 10K Leads (Step-by-Step Guide)

In this article, I’m sharing the exact steps we took to get our Chanty website from 0 to almost 400K visits and from 0 to 10K leads in two years. I know, the numbers aren’t too impressive. It’s not like saying, “I got from 0 to 125 million visitors in a few months.” But hey, we are talking bootstrapped here, and many of the B2B SaaS consultants and founders I know would give their arms to see their 10K goal hits in their reports.

SaaS Pricing Models - A Smarter Alternative to Freemium and Free Trial

As a SaaS startup team, you’ll have to choose a pricing model for your product at some point. This decision is crucial as it shapes the future of your brand, your marketing and your business. When we started our pricing strategy research we were choosing between freemium and free trial as these are the models our competitors use. However, when we dug deeper into the research, we were surprised to learn that there are actually dozens of different monetization strategies a startup can choose from.

Office Holy Wars About Blocking Social Networking Sites

Social networks are a huge part of our everyday lives, both at work and at home. It’s easy to get lost in the avalanche of social media updates. Before you know it, your whole workday has been consumed by unproductive web surfing, tweets, and posts. Nucleus Research found that 25 percent of US workers spent a minimum of two hours a day surfing the Internet. For that reason, many companies have blocked Twitter, along with Facebook, YouTube, and other social media websites at work.

10 Best Employee Engagement Software in 2025

By the start of 2024, only 33% of employees were engaged in their work and workplace. That’s a discouraging number, especially for companies actively looking for better ways to engage their workers. Does that sound like you? If so, have you considered employee engagement software? These platforms foster communication, boost collaboration, and make employees feel valued and involved.

Crisis management communication: 7 proven strategies for proper response

2023 witnessed a shocking increase in the frequency and cost of cyberattacks worldwide, as the Identity Theft Resource Center reported 2365 cyberattacks. At the same time, IBM’s 2023 Cost of a Data Breach Report shows that the average cost of a cyberattack has risen to $5.13 million, which represents a 13% increase from 2022. This underscores the overarching need for secure and infallible crisis management communication channels.

How to create a content calendar for social media

Creating a content calendar is essential for streamlining social media management, allowing for advanced planning and cohesive messaging across various platforms. By using a social media calendar, teams can balance evergreen and timely content, track important dates, and coordinate with cross-functional collaborators effectively. Understanding how to create a content calendar is invaluable for maintaining a consistent, high-quality social media presence and optimizing audience engagement.

How an effective intranet can help you manage crisis communications

When the unexpected strikes — such as a natural disaster or security breach — clear employee communication can mean the difference between a controlled response and widespread confusion that harms trust and disrupts business operations. The right technology and strategy for crisis communications are essential to support employees and mitigate risks.

How to create a project timeline in 7 simple steps

Wondering how to transform your project management game? Learn how to streamline your tasks and dependencies by creating an adaptable project management timeline that's suitable for any industry and profession. Managing a project? Viewing work in a timeline—instead of a spreadsheet or disorganized to-do list—is one of the benefits of project management. A timeline can show you how all the pieces of your plan fit together. So, why haven't you made one yet?

Don't miss these 10 features in your business continuity communication tool

From cyberattacks to natural disasters and global supply chain disruptions, a single incident can wreak havoc—bringing operations to a halt, compromising sensitive data, and severely impacting a company’s bottom line. Worryingly, Resilinc reports that– Supply chain disruptions increased by over 30% in the first half of 2024 compared to the first half of 2023.

7 PSA Software To Try For Your Agency or Consultancy

Professional Services Automation (PSA) software helps businesses streamline project management, resource planning, invoicing, and financial tracking. It’s an essential tool for firms relying on service delivery, such as consulting, IT support, design, or marketing, by centralizing operations and minimizing inefficiencies. Below is a comparison of 7 top PSA tools designed to optimize your business processes.

How Biometrics vs Traditional Passwords: Which Is Best for Ensuring Secure Team Communications?

Communication between team members is more important now than it has ever been, with one in five employees working remotely and a prediction that by 2025, some 3.6 million Americans will be telecommuting. Since 2002, there has also been a vertiginous rise in the popularity of team communication apps like Zoom, Google Hangouts, and Troop Messenger, which allow for numerous means to chat or message in one-on-one and group settings.

How to Recover Videos Corrupted During Messenger Transfer

Do you experience video corruption during Messenger transfers? This common technical issue results in unplayable videos and blocks access to content. Faced with a lack of adequate solutions to this pervasive issue, we undertook a detailed study to find a series of successful strategies. In this article, we present the results and methods we devised and provide practical, step-by-step instructions on how to recover and maintain the integrity of your videos during transfer.

Tech Tools and Smart Nutrition: Enhancing Productivity through Balanced Work and Diet

The relationship between work and nutrition is more important than ever in today's fast-paced world where performance is continuously valued. Balancing work demands with a healthy diet is challenging, but it’s essential for sustaining energy levels, mental clarity, and overall well-being. Fortunately, advancements in technology offer tools that make this balance easier to achieve.

Why intranets fail reason #7: Insufficient analytics hinder actionable insights

Intranet analytics aren’t just numbers — they’re the vital signs of your platform’s health. A thriving intranet keeps employees connected, informed and engaged, making it central to the digital workplace. But getting it there requires more than simply setting up an intranet and hoping employees use it. For intranet program managers, the challenge lies in understanding what’s working, what’s not, and how to make improvements that truly matter to employees.

7 reasons to use out-of-band communication for safe and reliable messaging

Did you know end users reported 1.9 million unique cyber threats in 2023, leading to business interruption and revenue loss? Due to this rise in cyber-crimes, many leaders have adopted OOB or out-of-band communication. This communication method occurs outside an organization's primary network, facilitating secure communication and collaboration when main channels are unavailable or compromised. Many modern and secure collaboration tools make this possible, eliminating compromised or unavailable data.

Performance management and other "best practices" with Patty McCord | Experts Unleashed | Atlassian

From her many years working with companies that range from very large global tech companies to small very small innovative start-ups, Patty saw firsthand how companies can become slow and complacent, and employees become cynics and whiners. She spent 14 years at Netflix experimenting with new ways to work and making the Netflix culture deck become a reality for the people who work there.

How SEO Services Empower E-commerce Websites to Outperform

The e-commerce industry has transformed how businesses reach customers and generate sales. However, standing out in the increasingly competitive digital market requires more than providing high-quality goods or services. Thousands of online retailers vie for the attention of the same target audience, making visibility and relevance essential for success.

10 Desk Organization Ideas for home and office

Have you ever wondered how much time we actually spend working? According to Huffpost Australia’s research, over the course of a lifetime, an average person spends 4,821 days at the workplace, which equals 13 years and 2 months or 24% of your life. Big time, isn’t it? And I think you would definitely prefer to spend a considerable amount of that time in maximum comfort, peace of mind, and productivity.

Office Collaboration Space Ideas - Furniture Layout and Design

The new Google Business Center is designed to increase the chances of accidental meetings between office workers. Yahoo has terminated employees’ ability to work remotely. According to Marissa Mayer, its CEO, “people are more collaborative and innovative when they’re together.” In our new global society, working methods are rapidly changing and so is office collaboration. Developing technologies and world competition make the business more complex, interdependent, and dynamic.

Revolutionizing governance: 10 key factors to successful digital government

For governments across the globe, the shift to online services in place of manual service delivery promises not just a more efficient bureaucracy but a more open and accessible system for everyone. According to the 2023 OECD Digital Government Index, 70% of OECD countries have enhanced online service delivery, reflecting a strong shift towards citizen-centric digital interactions.

What is a product manager? Skills, responsibilities, and Agile practices to know

A product manager is a complex job that involves orchestrating a lot of moving pieces and people to efficiently bring a product from idea to launch. It’s also a lucrative career, with professionals earning an average salary of $111,729. According to Lenny’s Newsletter, product manager roles have grown about 30% since 2010, with 2,500 to 4,500 product managers hired each month in the U.S.

Wire year end review 2024 and outlook 2025

As 2024 draws to a close, we’re looking back at ground breaking year for Wire and the ever-evolving world of secure communication and collaboration. From innovations like Message Layer Security (MLS) to our strategic investments, it’s been a year of growth, milestones, and setting the stage for an ambitious future. Here’s a recap of what Wire achieved this year to make your work life easier and still as secure as it gets.

7 Management Styles and How to Become the Best Boss Ever?

Let’s keep it simple. There are basically two management styles: “bossy” and “buddy.” All managers are drifting between these extremes, looking for the best approach in their particular cases. For you to choose the right management style, I’d like to share some insights, expert tips, and stories. I hope you’ll find them helpful!

New in HEY! Power Through New

Power Through New is an easy way to power through your unread messages without interrupting your flow. At the top of the New For You section of your Imbox, click Power Through New. All unread emails are displayed one on top of another. Use the buttons to the right of each message to take action. Reply Now, Reply Later, Set Aside, Bubble Up, or mark a message Seen — all without leaving the page.

Secure Communication for the Armed Forces: Chat, Meet, Call, Collaborate

In the ever-evolving world of technology, secure communication is a cornerstone for the armed forces. Why is it so important? Imagine trying to coordinate a mission without the fear of intercepted messages or unsecured channels. That's where secure communication tools come into play. These tools ensure that military personnel can chat, meet, call, and collaborate without a hitch.

Employee Onboarding in Remote Teams: Digital Training Solutions

Today's digital environment makes remote work an integral component of many companies' strategies and policies. The COVID-19 pandemic and its consequent global shift toward remote workforces have highlighted that traditional employee onboarding practices, such as face-to-face interactions or physical materials, no longer hold relevance for modern employers.

Consume Wisely-How to Deal with Too Much Content

I know that a piece of content about too much content is kind of ironic, but hear me out. With every company out there putting out blog after blog, reading all the latest content seems like a chore. That’s good news for a content creator, but if you’re trying to catch up on your reading list, you could end up spending hours every day just to stay on top of the latest content.

2025 Technological Trends Shaping Canada's Businesses

The rapid integration of advanced technologies continues to reshape industries all over the globe. As the business landscape approaches a new year, Canadian companies are investing heavily in technological advancements to position themselves at the forefront of the global digital economy. Below are some technological trends the Canadian business sector is using to foster a tech-forward future — and will continue to in 2025 and beyond.

Build a Forge app for Compass

Improve your developer experience by building custom extensions to Atlassian’s Compass using Atlassian’s Forge platform. Learn how to setup a Forge development environment, create a Forge app for Compass, then integrate with AWS CloudWatch using the AWS Javascript SDK. This video provides a detailed walkthrough of using Forge to build custom Forge apps that you can extend to meet your team’s needs.

M-Files' New Desktop Client: A Unified Experience for Your Digital Workspace

Explore M-Files' modern product vision and experience unparalleled consistency and efficiency with the new M-Files Desktop, designed to revolutionize your digital workspace. The modernized Desktop client ensures you enjoy a uniform user experience across all platforms. Master one intuitive interface and carry your knowledge effortlessly between web and desktop environments. We will showcase how you can.

EU NIS Directive vs GDPR: 3 key differences and why compliance matters

‍ The EU NIS Directive (NIS2) and GDPR are critical frameworks designed to protect an organization’s infrastructure and secure personal communication and data. While the former focuses on network and information system security, GDPR mainly concentrates on personal data protection.

AI Collaboration Report: "Using" AI is not enough - here's what your organization is missing

Stop “using” AI. Start collaborating with it. Our latest research from Atlassian’s Teamwork Lab shows that when it comes to getting the most out of working with AI, mindset matters far more than adoption – and is key to maturity. Our data reveals two primary groups of people who engage with AI at work: one group sees it as a tool, while the other treats it like a team of expert advisors.

Impact of effective intranets in the software industry: Key research findings

Our latest research shows that the right intranet is key to keeping software industry employees engaged, informed and aligned. As technology forerunners, it’s no surprise that intranet program leaders in the software sector are ahead of the curve in implementing new employee experience solutions. But our other findings might make you rethink your intranet strategy.

Deliver Solutions Faster with Miro | Plan, Build, Review

Ready to turn your big idea into a tangible solution? In this video, we dive into the Delivery Phase—where you move from problem identification to executing a plan, building the solution, and reviewing the outcome. Learn how to turn your product brief into a granular roadmap, with milestones, timelines, and risk assessments. We’ll also show you how Miro helps you track progress and create a shared view of the work, avoiding silos between teams. Once the build is complete, we review the deliverables with stakeholders for feedback and iterate with retrospectives.

Create a Knowledge Base in Teams and Boost Collaboration

When employees need answers quickly, hunting through multiple platforms for the right information can be frustrating. That’s why connecting your company’s knowledge base to Teams is such a valuable move. Microsoft Teams is already the central hub for many organizations, so integrating your knowledge base simplifies access to information, streamlines support, and strengthens your omnichannel strategy. But how does this work in practice?

The Death of Email? 5 Reasons why Email will Become Outdated as a Form of Communication

In some shape or form, email has been around since as early as the 1970s. In the world of IT, where trends change every few months, four decades is quite a long time. According to the data on Statista, there were an astounding 4258 million email accounts in 2022. While email usage remains high, the digital communications landscape is changing rapidly. The ‘death of email’ is a topic that is gaining popularity as businesses and individuals alike look for more efficient ways to communicate.

Top Discovery Frameworks in Miro and How to Use Them

Unlock the power of discovery with Miro! In this video, we explore key discovery frameworks to help you understand the problem space and drive innovation. We’ll cover how to use Mind Maps to visualize ideas and expand on signals from research, how the 5 Whys technique can help you reach the root cause of a problem, and why a clear problem statement is essential for aligning teams and stakeholders. You’ll see how Miro’s visual tools make these frameworks easy to apply, helping you solve user problems more effectively.

How to effectively balance data security with innovation

Organizations know that the ability to innovate is the key to success. But as your team hashes out everything from product plans to company strategies, the security of that information deserves just as much emphasis. According to a recent Forrester trends report, 22% of enterprise security decision-makers identified improving data security as a priority for the coming year. However, executing those security measures is a different challenge.

6 Tips for Lifting the Burden of Too Many Responsibilities

Busy is the new cool. Somewhere along the line, it became a badge of honor to have as many responsibilities as possible. Stories of CEOs waking up at 4 am, working 80-hour weeks, and glorifying their struggle to succeed are everywhere. But for many, this culture can lead to burnout and unhappiness. The pressure to take on too much responsibility at work has never been greater.

How to Avoid Rushing Through Life and Stop Being in a Constant Hurry

Despite all the technological advancements, apps, and productivity tips, it seems that we have less time every day and that we’re in a constant hurry trying to get things done with a nonstop delivery mode. We rush from one task to another, only to find that there’s always more to do. And yet the data shows that we actually have more free time than we used to. In fact, people in developed countries now work 12 hours less than they did 40 years ago.

What is project planning? How to write a successful project plan

Organize your projects with project plans to keep things on track—before you even start. A project plan houses all the necessary details of your project, such as goals, tasks, scope, deadlines, and deliverables. This shows stakeholders a clear roadmap of your project, ensures you have the resources for it, and holds everyone accountable from the start. In this article, we teach you the seven steps to create your own project plan.

What's new in Asana | November 2024

Welcome to the November edition of What’s New in Asana. First, use AI to create charts in projects based on simple text instructions. Next, combine the power of portfolio rollups with the flexibility of formula custom fields to create tailored data aggregations within portfolios. Finally, update access levels on portfolios to provide more custom control over access and permissions.

Secure collaboration: Top 15 strategies to protect team communication

‍ As remote work becomes more predominant, are you sure your organization’s collaboration tools are not opening the door for hackers? This apprehension is not baseless, in fact, 57% of organizations see collaboration tools like Slack, Microsoft Teams, and Zoom as the biggest security risk in their tech stack. Therefore, strict security measures are necessary since these platforms are becoming increasingly crucial for project management and team communication in the workplace.

Why Smiling at Work Boosts Team Morale and Success

In such a fast-paced, high-stakes environment, keeping up a positive attitude can sometimes feel like an arduous task. But the one simple yet powerful tool that is usually overlooked for improving workplace morale and productivity-the smile-can go a long way in changing team dynamics, from a gentle greeting to an expression of support or a response to a colleague across the table. Smiles will be the action to build trust among individuals, avoid stressors, and unite them for work. As small as it may seem, a smile is an excellent sign of hope and team effort, and may further lead to a triumphant day of work.

12 Superb Team-Building Games and Activities You Won't be Ashamed of

How many times have you faked an illness before team-building games? Calm down, I won’t force you to reveal this horrible truth. Let’s just admit that the majority of team-building activities suck. Those egg-dropping and hot dog eating contests… Yuck. On the other hand, team-building activities are essential for the company’s success. In fact, the personal bonds between teammates give businesses a competitive edge.

5 essential Scrum events for effective Agile product management

Agile product management is a cyclical framework that relies heavily on close collaboration and communication between team members. To accomplish this, product teams use structured Scrum events — formerly known as Scrum ceremonies — at regular intervals throughout a Sprint to set the requirements for the upcoming work cycle, align on progress, share results, and plan for the next iteration. Scrum events are the backbone of a successful Agile team.

Runs on Atlassian Gives Partners a New Way to Showcase Strict Data Protections

Forge launched in 2021 with a watershed new capability: the option to host and run cloud apps entirely on Atlassian infrastructure. This resonated strongly with enterprise customers, who faced challenges installing apps built by third-party partners hosted on servers located around the world. Customers began to ask how they could identify apps built on Forge, even in those early days.

AI in B2B Marketing: Transforming Business Strategies

AI marketing for B2B has rapidly become a fundamental element of business strategies, enabling companies to leverage intelligent technologies to engage clients, optimize operations, and achieve a competitive edge. As digital transformation accelerates, B2B organizations increasingly rely on artificial intelligence (AI) to enhance decision-making, personalize customer interactions, and increase operational efficiency.

Navigating the Future: Digital Transformation in Canada's Banking Sector 2025

Digital transformation has dominated strategic discussions across industries over the last few years. Organizations are now under pressure to adapt, viewing such a shift as an effective way to increase operational efficiency and reimagine customer experience. In Canada, the banking sector continues to lead the charge in digital innovation — outpacing other industries in adopting advanced technologies.

Gartner Symposium: Collaboration and Data Protection in a Tense Stand-Off

What happens when you have an unrelenting push for openness, collaboration, digital experience, and employee empowerment but also want to keep your sensitive data safe from unrelenting predation? Welcome to the tense stand-off called out by speaker after speaker at Gartner Symposium/Xpo 2024 in Barcelona. We had the pleasure of spending a few days attending sessions, meeting with analysts, and networking with others in Barcelona. Here are some of our take-aways.

Redefining L&D for Global Workforces with Sarah Lovelace, VP of People at Airbase

This episode features an interview with Sarah Lovelace, Vice President of People at Airbase. In this episode, Shawn sits down with Sarah to discuss adapting leadership to different organizational stages, realistic and meaningful leadership development programs, and challenges and trends in global workforce management.

Acclaimed product leader David Pereira shares his innovation playbook

How can product teams cut through the noise and focus on what truly matters? David Pereira, a seasoned product leader, coach, and Miroverse Ambassador, has spent over 15 years exploring that question. With extensive experience across industries, he helps teams streamline their processes and create real value.

11 Extremely Useful Tips to Making a Productive Day

Of course, not all days can be the same. You are a human, not a machine. But if you find yourself saying “The to-do list keeps getting longer” more than “I had a very productive day at work”, then you have landed on the right page. This blog is for everyone — managers, employees, and founders who want to get hold of their day and not get led by the tasks.

Bringing a human-centric approach to the 'Great DEX-pansion'

Where is digital employee experience (DEX) headed in 2025? Andrew Hewitt, Principal Analyst at Forrester, shares some very interesting themes in his recent blog post, “The Great DEX-pansion Of 2025.” Andrew takes a look at the evolving landscape of digital employee experience and predicts significant changes ahead.

Why intranets fail reason #6: Content is outdated and irrelevant

Ever opened your intranet only to feel like you’re stepping into a time capsule? Old, irrelevant content has piled up, and now the platform you hoped would be a digital hub of collaboration and connection feels more like an abandoned storage room. And here’s the reality: once employees lose faith in the intranet, it’s hard to get them back. AI-powered content moderation for intranets can clear the clutter so your platform remains a go-to destination.

IDC MarketScape names Miro a Leader in Team Collaboration Applications

We are thrilled to announce that Miro has been named as a Leader in the IDC MarketScape: Team Collaboration Applications 2024 Vendor Assessment (doc, November 2024). The IDC MarketScape is the premier vendor assessment tool in the information and communication technology industry.

How Time Tracking Enhances Remote Work Management

Nobody likes feeling micromanaged: it's stifling, and frankly, it rarely inspires anyone to do their best work. But there's no doubt that employees work more efficiently when there's some structure and accountability, and remote work still needs to change that. But without in-person oversight, how can you foster productivity without falling into micromanagement? With time-tracking tools, of course.

Using Basecamp for QA | Basecamp Office Hours

In this Basecamp Office Hours session (recorded live on November 6, 2024), the two-person Quality Assurance team from 37signals walk through how they use Basecamp for QA. They share best practices for organizing projects for their QA function and answer customer questions live. Timestamps: For follow up questions, reach out to support@basecamp.com.

14 top features to look for in a collaboration software tool

The shift to remote and hybrid work has brought new challenges to the modern workplace. Companies often have to use multiple collaboration software tools and complex systems daily. To put this into perspective, research by Asana's Anatomy of Work Index in 2022 found that employees can spend up to 58% of their time on “work about work,” which includes switching between apps. It’s no wonder that 89% of IT professionals say "bloated technology" wastes significant time.

8 Appreciation Email Templates to Praise Someone Professionally

You may express thanks at a daily standup or tag a thank you at the end of a work-related message, but sending an appreciation email to an individual employee to personally thank them can bring a smile to their face, and also benefit the business. A simple way or gesture of saying ‘we appreciate you’ can significantly boost employee morale, foster a positive workplace culture, and encourage greater productivity.

How I do it in Miro: creating flowcharts to communicate with a team

Effective communication for any team is crucial, but especially in software engineering, where collaboration across multiple stakeholders is essential to progress in any project. As part of the How I Do It In Miro series, Anubha, software engineer at Miro, shows us how she overcomes this challenge with Miro.

Asana customers break down their favorite features

What makes Asana a must-have for cross-functional teams? Hear from our inspiring customers as they share the Asana features they love and rely on. From task automations to integrations and multi-homing, these powerful capabilities simplify complex workflows, helping teams cut through the noise and stay focused on their most important work.

6 strategies to strengthen cyber resilience in a digital age

‍ Did you know the ITRC reported 2,365 cyberattacks in 2023? Therefore, senior leaders must build strong cyber resilience to fortify data security. That’ll be your ability to swiftly recover, respond, and identify security incidents. PwC notes that only 2% of organizations implement firm-wide cyber resilience. This can be attributed to challenges like lack of awareness, complex IT environments, and resource constraints.

How AI is transforming customer services in the financial industry

Yohan Lobo, Senior Manager, Industry Solutions, M-Files, has been featured in Global Data to discuss how Artificial intelligence (AI) has emerged as a crucial enabler of such transformation in the financial sector. Read the full article on How AI is transforming customer services in the financial industry - GlobalData. "Data and trust are at the heart of delivering efficient services and contributing to business longevity; however, inconsistent customer service can erode this progress.

IDC MarketScape Names Slack a Leader in Worldwide Team Collaboration

Just announced, the IDC MarketScape: Worldwide Team Collaboration Applications 2024 Vendor Assessment (doc, October 2024) recognizes Slack as a Leader. “Slack enables an ease of channel-centric collaboration across different modalities in a way that few products can,” said Wayne Kurtzman, IDC Research Vice President of Collaboration and Communities.

Relentless Forward Progress: Shaping Tomorrow's Leaders with Brady Pyle

This episode features an interview with Brady Pyle, Chief HR & Inclusion Officer at Space Center Houston. In this episode, Shawn and Brady discuss how space exploration's unique challenges shape forward-thinking organizational strategies, strategies for cultivating internal talent and establishing robust leadership pipelines, and utilizing AI in leadership and employee development.

Scrum Masters: A critical role for Scrum teams

When it comes to driving success on Agile teams, one position is crucial: the Scrum Master. This servant leader acts as a facilitator, a coach, and a champion of the Agile process. Their influence can transform disparate groups of skilled individuals into a cohesive, high-performing team that’s capable of delivering industry-changing products for their company. Below, we’ll explore the role of Scrum Master, their responsibilities, and key challenges you may face if you step into that role.

The 4 taxes that bankrupt your workday: State of Work Innovation 2024 sneak peek

Clocking in at 9 a.m. and heading out at 5 p.m. is no longer the norm. More and more knowledge workers are adopting hybrid and flexible schedules, with asynchronous workflows and cross-functional teamwork taking the place of in-person meetings and siloed knowledge.

How Asana uses work management to power digital roadmap planning

Digital roadmapping isn't just about creating a to-do list of projects—it's about making smart choices that drive real results. A clear and well-prioritized roadmap requires aligning with stakeholders, setting clear priorities, and making tough trade-offs. Dani Spires, Head of Digital at Asana, knows this challenge inside and out. “As a digital team, we have to support the evolving needs of the business while also pushing forward technical initiatives.

The Impact of Real Customer Reviews on Choosing a Corporate Messenger

At a fast-paced business communication agency like many ones nowadays, selecting an effective corporate messenger is vital in increasing productivity, collaboration, and overall efficiency. Unfortunately, with so many digital options now available to facilitate communication, there can be overwhelming choices available to users. Real customer reviews serve as invaluable resources in making decisions and shaping decision-making processes.

6 Free ToDo Apps in 2024

Staying on top of tasks in our fast-paced world is easier with the help of an effective todo app. From simple lists to advanced kanban boards, todo apps can be a game-changer, especially when free. Here, we’ll explore the best free todo apps available in 2024, packed with features to help manage your personal and professional life. Whether you’re looking for a todo desktop app or a Kanban board app, these options have something for everyone.

How artificial intelligence is driving human innovation

Raconteur originally published this article online and in print on October 17, 2024. In the rapidly evolving landscape of artificial intelligence, visionary leaders are reframing the narrative. The question is no longer whether AI can outperform humans in certain tasks, but how it can be harnessed to elevate human potential and drive innovation. What does generative AI (GenAI) excel at? And what tasks are best left to humans?

Why intranets fail reason #5: Platforms have inadequate AI functionality

Too many company intranets are outdated, sluggish and disconnected from the needs of employees. It’s a common issue that leads to disengaged teams and lost productivity. Intranets with robust AI functionality can help solve these challenges. Without the right AI tools, your intranet might be stuck in the past, unable to deliver the experience today’s employees expect and deserve.

Microsoft Teams is "Open For Business"...for Hackers

Another day, another depressing tale of wide-open-by-design collaboration software from tech giants, that leads to easy exploitation by hackers. This time, it’s Microsoft Teams opening the door for phishing attackers to send federated Teams server messages to organizations who didn’t have sufficient paranoia to close the biggest open door ever into their internal communications.

5 Innovative Ways to Use Chat Tools for Marketing

Marketers are always looking out for the “next big thing” and it turns out one has been right under our noses all along: chat tools. These platforms have become the latest frontier for marketers, opening up creative new ways to engage customers and streamline workflows. It’s commonplace for teams to use chat tools to increase their productivity and improve their collaboration efforts.

Why Does API Documentation Matter in SaaS?

The SaaS landscape is growing, especially with the advent of AI integration. Moreover, companies haven’t stopped upgrading their existing features and adding new APIs to enhance their capabilities. But as SaaS businesses focus on making their interfaces look more sophisticated yet intuitive, developers often find themselves stuck with the complex challenges of product and API implementation.

What is program management? Examples, skills & best practices

Program management is the management of multiple related projects at the same time. A program is a set of interconnected projects overseen by a program manager whose main goal is to ensure that all work ties back into company-wide goals and objectives. Learn more about how program management works, what a program manager does, and the potential benefits of using program management in your own work.

Read this if you're still managing your work in spreadsheets

Ever feel like you're trying to cut down a tree with a Swiss Army knife? Welcome to the world of managing modern work with spreadsheets. Sure, that trusty little spreadsheet has useful tools, but when it comes to the heavy lifting of modern collaborative work, you need something with actual horsepower.

Rocket.Chat included in The Forrester Wave: Secure Communications Solutions, Q3 2024

Rocket.Chat is proud to be included in the Forrester Wave: Secure Communications Solutions, Q3 2024. The Forrester Wave: Secure Communications Solutions, Q3 2024 lists the providers that matter the most, showing how each measures up and helping security experts select the right one for their needs. ‍The full report is exclusively available to Forrester clients or for purchase on Forrester's website.

Asana tips: Everything you need to know about Workload

How much clarity do you have into your team’s workload? If you answered “not a lot,” you’re not alone. In fact, 1 in 4 businesses say they either have no process in place or rely on “gut feel” to distribute work. As a result, a whopping 80% of employees report feeling overworked and close to burning out.

Expert guide on choosing the best team chat app for your business in 2024

Are you looking for a team chat app for your business? Perhaps your tools aren’t scaling well as your organization grows, or you’re early in your journey and want tools that will grow with you. Maybe members of your remote or global team are frustrated with your current communication software. Team chat is often the virtual office for your organization, where employees spend a significant portion of their working hours.

Rocket.Chat 7.0 brings AI, integrated VoIP and an extended Starter plan

In a time when organizations are striving to drive efficiency without compromising on data security, Rocket.Chat remains committed to empowering teams with the tools they need for seamless and secure collaboration. This very commitment shapes our roadmap to help admins and teams achieve peak productivity while safeguarding their data.

Run meetings your team enjoys

Avoid bad meetings with Page-led meetings, a new approach that maximizes meeting outcomes and drives progress. Plus, Atlassian’s own Teamwork Lab tested the effectiveness of these pages and found they are 23% more effective than regular meetings in accomplishing their goal. Use the link to access the page-led meetings Play from Atlassian’s Team Playbook and use the template to impress at your next meeting.

5 Tips for Creating Effective Workload Management

Did you know that more than half of organizations have experienced a failed project within the past year? While it’s easy to blame market conditions, competitors, or insufficient resources, the usual culprit is often much closer to home. A lack of effective workload management, strong leadership, and streamlined processes are common factors that impact a project’s success.